We are 5 days into an 8 day stay at an airbnb house, with a pool (in a shared garden with another house the host owns, but no one has been in residence there until today). When we arrived at the start of the week the house was not clean (fish scraps in bins, dirty floors etc) as well as other things not working, so I messaged through airbnb to let the owner know. She was very defensive and denied it! She has arrived today to stay in the other house for the weekend, and has told us that we cannot use the pool now for the rest of our stay because I complained about the lack of cleaning. There was a 15 minute tirade of abuse towards us about me telling airbnb. Eventually she said (after I pointed out that she should give us a partial refund if we can't use the pool) that we can use the pool (for very restricted time) if we report to airbnb that there are no problems. I consider this blackmail. I feel I should tell airbnb about this now, but my husband says not to as they will want to act and sort out the problem by moving us to another place. We don't want this as it would be a complete hassle, packing with children etc to move for a couple of days. Does anyone have experience of a situation like this and know what the best approach is with airbnb? Tell them now? Tell them later? Thank you.