Last September we booked a holiday to Gran Canaria and paid for private transfers as in our party there is a 1 (nearly 2) and 4 year old and we arrive late at night so decided this was worth the convenience to get to our hotel quicker.
They have just sent our tickets through and all travel documents and in the small print it explains that children under 135cm must have a child seat for private transfers but they are not included.
I am really annoyed that the travel agent, who we booked in person with and knew we wanted the transfer for convenience because of the children never said a word.
The inconvenience of having to take two seats in additional to all luggage and a pram is such an overwhelming stress.
I'm wondering what experience people have of using the jet2 shared transfers with specially a small toddler and whether we should just cancel the private transfer and not worry about the seats as we don't need them on the main transfer bus.
We do not intend on hiring a car when we are there so do not need the seats any other time.
I can't anywhere online easily if the seats are as compulsory as the agent is making out or if we don't cancel the private transfer we will not be able to get on it anyway and then lose money and risk not enough seats on the main bus
Any advice and wisdom appreciated.