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Freaking out a bit. French railstrikes

7 replies

Commonsensitivity · 09/04/2023 18:58

Wondering if you have some helpful ideas please?

Bottom line is we are coming back from our holiday on the 13th April but there is a planned French rail strike. This will affect our eurostar tickets. Although we have supposed flexible tickets, the eurostar website is saying nothing at all available. I have made 11 billionty calls today but only get through to Indian call centre workers who just redirect me back to the website. We're in a loop. I'm stressing that we cannot change tickets to day before to avoid the general strikes and I am traveling with 2 small children. The communication is also being hampered by the bank Holiday weekend. I just can't enjoy myself.
A new set of tickets would be nearly a £1000 according to the website.
Wwyd?!?

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mynameiscalypso · 09/04/2023 19:01

Can you book flights and claim on insurance? I had my train back from Brussels cancelled a couple of weeks ago - as did several colleagues - and there were no available trains back so we all had to get flights. Appreciate it's easier when it's work and they can sort the insurance out but I think it would have been covered until normal travel insurance.

TreesAtSea · 09/04/2023 19:17

Are you sure no Eurostar trains are available for you to swap to? If it says £0 against a particular train that means it's one you can select to replace the one you're currently booked on?

Apologies if you already know that, it's just that I know people sometimes think £0 means there are no available seats on that train.

Failing that, can you book an extra night somewhere and swap to one the day after the strike?

You could also try contacting them on Twitter as they sometimes respond fairly promptly, though maybe not on bank holidays.

Good luck.

Commonsensitivity · 09/04/2023 20:17

I've found some for an extra £350 😬🥴..
Just booked and hoping that i can claim some back....

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lummox · 09/04/2023 20:19

Are you sure you Eurostar is affected? Only a few have been cancelled on the most recent strike days.

Commonsensitivity · 09/04/2023 20:53

Are you sure you Eurostar is affected? Only a few have been cancelled on the most recent strike days.

I will also need connecting trains in France plus this is a general strike. So I don't want to risk it!

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Janek · 09/04/2023 20:57

I presumed the op needed to travel to Paris in order to catch the (unaffected) Eurostar. We've twice had our French train cancelled over the years, Eurostar have always been very accommodating and swapped our tickets for free, but it always involved an extra night somewhere rather than moving the Eurostar earlier.

Often trains still run, just not necessarily the one you're booked on, which isn't much use if you have a connecting Eurostar.

Commonsensitivity · 09/04/2023 21:22

If I was travelling solo I might wing it. But thinking of the children really.

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