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Original poster

Anxious and worried

13 replies

BaybeeTammy · 21/05/2022 11:20

Hello

please can anyone give me any advice.

I booked a package holiday this week abroad , flights are with jet2.com. We go next week.

I have just gone on to check on online and there are no seats together !

There are only 5 regular seats that are all sparse and very random and far apart opposite ends of the plane and In the middle etc.

we have 2 adult 3 children between 6 and 12 and a baby who will sit on a parents knee, so we needed 5 seats.

there are extra legroom seats all next to eat other and available BUT passengers with infants, u14 and vulnerable people who can’t help in and emergency cannot sit in these so that rules them out for us.

I am so worried and anxious about this now as I went on to purchase seats together and check in and this isn’t possible. I’m trying to phone jet2 but not threw yet and they may not advise anyway as I’m not lead booker and husband is not able to call today.

has anyone had this situation before and if so what happened, I’m out of my mind I want my kids (and my husband) near me to keep an eye on them and incase of an emergency ofcourse.

so stressed and anxious right now,

OP posts:
beakyboo10 · 21/05/2022 11:35

Sorry this isn't much help but I tried to book a holiday to Majorca last week with Jet2, just about to enter my payment details when it said you could prebook the plane seats. It was the same scenario as you and there were no seats together (need 4 and we have 2 children under 10). In the end I didn't book the holiday and ended up booking with Tui.
Is it possible to email Jet2 and request a call back? I am pretty sure that they would make the 6 year old sit near you.

HandbagsnGladrags · 21/05/2022 11:37

You can do online check in 4 weeks in advance which gives you the best chance of sitting together if you don't pay to choose seats. I realise this doesn't help you now, but you'll know next time.

missymarrk · 21/05/2022 11:38

Yeah that's standard. You more than likely won't get them together. Kicking off at them won't make it happen either. I had to pay extra way in advance to have my son sit next to me on a package holiday to Spain.

breatheintheamazing · 21/05/2022 11:39

Yup normal. Never leave to the last minute

Sswhinesthebest · 21/05/2022 11:45

If you do end up having to take a chance, then take cash with you and offer to reimburse people who have paid for their seats (and even if they haven’t but checked in early enough to get seats together)

The threads on here are full of angry people (me included) who hate the CF’s who don’t bother paying and expect others to move for them. I suspect most people would be far more understanding if they realise you genuinely could book together but are willing to pay them for their inconvenience.

Personally I would accept the offer of money if I would be out of pocket because I’d paid to prebook, but I’d be happy to swap for free if I’d just checked in early for free - as long as you made the offer to pay! Others might be willing for the money.

Whatever you do, be polite and grateful - don’t demand.

HandbagsnGladrags · 21/05/2022 11:49

I saw a woman in a flight at Easter begging people to change seats because her 14yo daughter was 'distraught' at having to sit on her own. Said daughter clearly couldn't give a shit by the looks of her but the mum was making a huge drama of it. The people in front of me moved for her, but I wouldn't have.

I check in 4 weeks in advance in order to get seats together. It's not my fault if others are disorganised.

Original poster
BaybeeTammy · 21/05/2022 11:52

why would I kick off 🤣 when I’m worried and anxious .

I spoke to a lovely lady who’s emailed jet2 at the airport and advised them they will need to rearrange seats .

she advised me that’s it’s very common as it’s a full flight and not to worry or panic.

she advised that all the children will be sat with at least one of us and reassured me that it will be sorted. She advised the airline will most likely sort it before we arrive but to just mention it at check in . She told me to enjoy my weekend ! She was lovely.

I also said I I will pay at the fees for the seats. Which I always do and have done for my JET2holiday in August.

and ye I do normally book I’m advance when I pay but when it’s a last minute chance to get away with you family and unplanned then i now know it’s not possible to prebook seats as everyone else already has!!!.

still feeling anxious but she told me not to worry , won’t feel relax til we get to the airport 🙂

OP posts:
AnyFucker · 21/05/2022 11:53

I’m not sure I understand. If you have seating needs why didn’t you pay to reserve your seats when you booked the flight ?

EileenGC · 21/05/2022 14:58

By law they need to sit you (one adult) and the kids together, even though it could be in aisle seats across from each other or something like that. Get to the airport early and ask at the check in queue. It's very unlikely they won't be able to sort it. PPs asking why OP didn't reserve seats at time of booking - she only booked this week! Most seats will have been gone by now on package holiday flights.

BookwormButNoTime · 21/05/2022 19:17

FYI the 12 year old might not get to sit with you as they are classed as an adult for the purposes of flying………

Crazycatlady83 · 21/05/2022 19:32

Actually the CAA states that under 12s have to be seated with a parent, but their definition of "seated with" can be across the aisle or a row in front /behind.

Its worth noting that flights are going to be really busy this summer, with lots of people having put off trips because of covid, BA / easyJet cancelling flights (which reduces capacity) etc., People with older teenagers or couples for example, who haven't booked seats may find themselves not seated together and there is nothing the airline can do.

We were on a flight in April when a teenager had been separated from his group (he first said we were in his seat but he hadn't read his ticket correctly and was actually sat across the aisle!) He didn't give a shit but the adults made a massive deal of it! The airline didn't move him and he just needed to get on with it (I don't know why one of the adults didn't swap if they were that concerned!)

Hellsbe · 21/05/2022 20:16

Seated with a parent doesn’t necessarily mean beside them! They can be on the row in front for example.
i don’t know why you didn’t pay to be seated together from the outset.

NewAccount1223 · 22/05/2022 15:07

You always get the people on these threads who say “you should have paid”, so smug and pointless 🙄

As PPs and the airline itself have said, the parents may be split up but the kids will be sat with an adult.
They can’t seat under 12s alone so you will be fine.

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