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British Airways Premium Economy vent

209 replies

GingerBeverage · 18/05/2022 10:37

Just venting really, but I've been separated from my 2 year old in the PE cabin for upcoming 7 hour overnight BA flight.
I booked 4 months ago and choosing seats was always listed as significantly extra (c£50 each from memory) so I relied on their family seating policy. I'd already paid to upgrade, it didn't make sense to pay more.
I checked regularly and seats were always chargeable until a week ago I saw they'd been allocated. OK, I'll move them!
Nope. Cabin is fully booked.
Went on chat and was told they can't help, here, follow this link to complain.
Reply via email 5 days later: You shouldn't have used this link, aka shut up and go away.
The specific seats they have given us are next to toilets centre section aisle, centre section middle, and last row next to toilets centre section middle.
So looks like (we are A, toilets are T):
XX AAX XX
TT XAX TT

If we put 2 year old in aisle he will run away. If we put 2 year old in centre he will annoy the stranger next to him. He's going to cry anyway when he sees he's separated from either me or dad. And the two strangers on either side are not going to want to have him clambering over, nor will they want to swap from an aisle (that they probably paid £50 for) to a centre.

And all this will happen next to toilets which will (if he ever sleeps) wake him up.

I've never regretted an upgrade more. If I could go back and choose economy again I'd do it in a flash. There's no amount of extra mm legroom that can compensate for how much I am dreading this experience.

They said to ask to move at the airport but the chances of that helping are slim to zero. I feel sorry for everyone around us.

OP posts:
sickofthisnonsense · 19/05/2022 12:30

You have two seats together.
I think you are being a bit precious.

wanheida · 20/05/2022 16:30

Could never imagine being this entitled. Pay for your seats if it's so important all three of you sit together.

LIZS · 20/05/2022 19:54

See this has made the press!

Lentil63 · 20/05/2022 20:01

You are not getting the experience you expected because you haven’t paid for it. Ensuring your child doesn’t cause a problem to those around you remains your responsibility.
🤷‍♀️

HunterHearstHelmsley · 21/05/2022 08:20

Lentil63 · 20/05/2022 20:01

You are not getting the experience you expected because you haven’t paid for it. Ensuring your child doesn’t cause a problem to those around you remains your responsibility.
🤷‍♀️

That has to be my favourite part from the OP. I wouldn't be sanguine. I'd be asleep.

Twiglets1 · 21/05/2022 08:45

HunterHearstHelmsley · 21/05/2022 08:20

That has to be my favourite part from the OP. I wouldn't be sanguine. I'd be asleep.

🤣

IncompleteSenten · 26/05/2022 19:52

There's a single passenger next to you. Offer them £50+ to swap. They might say yes, you never know.

BritWifeInUSA · 26/05/2022 20:54

Not all of the seats will booked already. Some will be blocked to be released at check in. Get the Expert Flyer seat alert app and see which seats are actually occupied and which are blocked.

Knittingnanny2 · 03/06/2022 17:04

As I said earlier I’m always happy to be flexible even if I’d paid for my seat. However I was so taken aback flying last Friday that I wish I’d said no! I booked and paid for my aisle seat as usual and chose it so my left handed reading hand was aisle side. It avoids the right handed left handed clashes!
3 ladies got on and 2 sat next to me on my right, the third said can you swap with me and sit in the other aisle seat? I said that I’d rather not and she said “ well we will be talking over you for 8 hours then”
I was so speechless that I agreed. Then felt very annoyed with myself!

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