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Tui holiday - car seat dilemma

5 replies

CharlT08 · 27/04/2022 10:46

Hi,

I’m really hoping someone can help with this as its proving difficult for me to work out what to do for the best.

In June we’re going on our first family holiday to Majorca with Tui. We have private transfers included in the holiday.

We will have our 4 (nearly 5) and 14 month old with us.

My question is in relation to car seats. No matter how much I try I can’t seem to get through to Tui to book the car seats as part of the private transfers they offer (happy to pay extra) I can’t work out if it’s better to…

  1. Buy new car seats to take (extra expense as wouldn’t want to take our current car seats incase damaged) Have seen Urban Kanga for the 1 year old and Trunki Booster for 4 year old.

  2. Book our own transfers with a different company ensuring we have car seats

  3. Somehow get Tui to swap our transfer to the coach - I have no idea if this makes sense to anyone else but a baby on your knee on a coach feels safer than a car - making I’m thinking of this in the wrong way.

    please help!!
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MadameDragon · 27/04/2022 10:53

Contact Tui via social media to get a proper answer.

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CharlT08 · 27/04/2022 10:57

Thanks MadameDragon - hadn’t thought of that

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Amey543 · 19/01/2023 17:49

Hi, I’m curious how the car seat situation ended up?
We’re going this June and I have the same concerns with private transfers and no option to book car seats.

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CharlT08 · 19/01/2023 20:56

Hi Amey - I ended up booking private transfers at our own expense. I emailed our hotel who sorted it out for us. It was only a 20 minute transfer so not too expensive although annoying that Tui weren’t keen to help at all. Hope that helps. I couldn’t believe how Tui acted as if it were something they had never come across before. I was actually glad we didn’t take our own car seat in the end as our buggy ended up being destroyed on the way home by Manchester airport baggage handlers!

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Amey543 · 19/01/2023 21:14

That’s good to know, emailing the hotel is a good idea. I tweeted tui and I’m currently sending them info via dm but they said they can’t guarantee a car seat. I think it’s crazy they don’t have it as an option, I’m sure they must have families constantly coming across this issue. Especially if you can easily book a car seat with other private transfer companies.
It’s tempting to take a car seat but knowing how brutal that are in airports that really puts me off!
Thank you for replying

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