Over a decade ago dh and I were in the US and we lost his passport. It sounds crazy but we were able to fly home without a passport - we just kept getting waved through at the airport and told to present ourselves when we landed in the UK, which we did, filled out a form and were allowed back in. Unbelievable, but true! (They did have his details up on screen etc - all biometric innit, and we were returning home not going somewhere).
Anyway it means the exit visa thing never got given in as we left the US. So it is entirely possible the US still think he is there as an illegal immigrant.
We have not been back since but we are planning an US holiday next year. I have of course been nagging him for the past ten years to contact the embassy and sort this out.
So.... who should he contact? Just the visa dept? If they do not think he is there illegally then this raises his name as an issue? But I will be livid if we book a once in a lifetime holiday to the states and he is turned back at the border.
Any advice?