Hi all,
Travelling for the first time with our son who will be 5 months when we fly - long haul to Mexico stopping over in the US flying with British Airways. When we booked we were offered the cot seat on both outbound and return flights, then after booking it said our requested seats were unavailable for the outbound - however we have ‘confirmed’ the cot seats for our return journey.
I have called BA no less than 4 times trying to sort this and have got a different answer every time (I’m not able to book that seat yet, I need to speak directly to Heathrow about this…)
Spoke to one lady who said she had requested bassinet seats for our booking, was delighted but then checked online and on the seat map they are just regular seats smack bang in the middle of the middle block - not the same as the outbound seats with image of the cot in front although it will be the same plane. I called again later on to check and ended up speaking to the same lady who reassured me that this would be fine for the baby, but unfortunately her accent was a bit tricky to understand and I didn’t fully get everything she was saying.
Can anyone please advise on this? Is it possible that there is some kind of bassinet that can be fitted onto any random seat on a plane? Why would it be that I was able to book the cot seat for one flight and not the other?
Thanks so much for your help! Any other tips for managing long haul with small baby greatly received…