Moving holiday and travel insurance

[cretelover]

Morning all, I will try ring my travel insurance company again but wondered if anyone knew for certain the story with moving a holiday at the moment and annual travel insurance. Insurance bought before any of this virus crap. Booked holiday with tui. At moment have option of wait and see or move to a different date. Bit worried that moving it may invalidate insurance as in my mind it's booking a holiday afresh while under travel advisory for no travel. Hope I'm making sense.

Very valid question OP. We are in a similar situation.

Got a text from Natwest (travel insurance via account) last week saying any travel booked after 18th March is not covered.

But I wonder whether moving a holiday booked and paid in full before this date will be covered.

I hadn't thought to ask but now I will. Thank you!

We are due to travel May half term which is outside of their current "all holidays are cancelled" dates but I am hoping that it soon won't be. If the FCO advise against all but essential travel you are also entitled to your money back but TUI has been reported as encouraging you to take vouchers or rebook.

I want my money back.

I've thought exactly the same and wondered how they will treat it for exactly the same reasons. As soon as you move dates you have done so knowing corona risk, same as if you bought a new holiday. Seems a flaw in the terms for now

I read on another thread that if your booking reference is the same it can be traced back to the date you originally booked but definitely need your travel insurance company to verify.

Our cover renewed on 15th March and I've let it auto renew due to this. I could've got cheaper insurance, but for the sake of £10 it wasn't worth it. ALL insurance companies now have a clause in to cover stuff like the current situation (even my new policy wording for my renewal)

Yes ours has an almost identical clause but it doesn't answer the question in the original post.

We had booked to go to Spain with Tui at May half term

We have moved our holiday to May 2021 as we still want to go away. No admin fee if you move.

We had single triple insurance and had paid an additional premium to cover COVID ‘Travel Disruption’ cover. However our travel insurance cannot be moved to the new dates therefore have lost the initial premium plus the extra premium we paid, and a new policy will not cover COVID as This would be booked while this is ongoing, therefore excludes.

Hope this helps.

It does but makes me even more resolute to not move my holiday. I want the FCO to advise against all but essential and that to cover May half term and I want my money back.

I called my insurance company with this exact question they confirmed that new holiday is still covered but if new date was affected by CV then any additional money paid to amend would not be covered. So only original amount paid is covered

I’ve got this issue. Booked to go to Prague May half term. Jet 2 have cancelled flights. Hotel won’t refund, will only reschedule to before the beginning of March next year. I don’t think there’s a time we can go before next March. Should I accept the reschedule and claim if we definitely can’t go. I would like to have gone next easter, Prague is cold in the winter!

My insurer (Boots) amended my original policy for free to next May after Jet2 cancelled our May holiday. I moved to next May. As it was a date change I used the original policy which doesn't mention Corona.
However, and this is a massive thing, should Corona subsequently affect future travel, later this year or next, the tour ops are writing it into their terms and conditions that if they have to cancel they are not responsible, so it doesn't affect them again. I think this is rather shit tbh. I didn't see this til after I'd booked.
Previous to that, their reason for having to cancel was due to FCO advising against travel..
They're covering themselves. There may be a vaccine/cure by then, who knows?!

@Daffodil101 if you paid by credit card they might be able to step in and help?

Thanks Pink

They have the card details but they haven’t charged it yet. I’ve blocked the card, which is quite an inconvenience.

I should speak to my insurer shouldn’t I?

Yeah, and I'd ring the card operator too, unblock it and ask them not to put through any transaction from the Prague hotel as it's in dispute, also ask them to get your deposit back.

No deposit was paid. Thanks that’s a good idea x

I moved my holiday as it was going to be leaving it late for cancelling. (Was meant to be end of may but could cancel in april.) The insurance refused to cover as they said it would be more then a year since purchase. I SAid that this was not ordinary times and they agreed to reimburse me have. 9Insurance cost 60 I got back 30 but need to arrange a new insurance next year.)

I'm willing the FCO to advise against travel before at least June. I want my money back though apparently TUI are not refunding cancelled trips.
Unsure whether this is due to work load or some other reason. We can't afford to lose this sort of money

The FCO are advising against all travel
indefinitely so June is already covered.

However, you can't do anything until 28 days before. Our holiday insurance through the Halifax (it's an Axa policy though) states that there is no cover if you decline a voucher/rebook from the travel company.

The FAQs are not clear about re-book and whether or not Covid related issues either
One says it would fall into the clause that not covered as booked after 18th March but then it says later that it would and to keep original booking info?!

The thing with a re-book is when actually is ok to re-book for 🤷‍♀️

I rebooked for next year,

June 2007 that’s what our insurer stated, as we had been prudent and booked our insurance when we originally book our holiday in May 2019 to go away May this year, we could not move the insurance as you can only move it upto 13 months from the original policy start date???

I argued and they said they would see what they could do and offers me a £3 refund as we had been covered for 11 months. So we cancelled and will have to rebook however our new holiday has moved to May 2021 so cannot get insurance yet as over 13 months away. Cannot win!! And the new policy will not cover COVID I suspect where as we had paid for extra cover on the original.

@pinkrocker that's very interesting about the new terms and conditions from tour operators. Do you know if this applies to fresh bookings only or would it apply to a moved booking which was originally made before any corona stuff?

@cretelover I would hope it's on new bookings only, pretty unfair to transfer from old with new t&c applied to it isn't it? I will ask my mate who is a Travel agent and get back to you.

Thank you. You know when I started this thread I thought I was just over thinking things, glad I'm amongst friends

Our insured (Axa) will cover our reschedules May holiday if we can’t go before the reschedule date expires