@Babysharkdoodoodood if you’ve been on C&O and Magellan I’d say go for Pullmantur- it’ll be an upgrade.
Pullmantur was great overall
The bad... the ships were old and cabins very dated. But they weren’t threadbare and they were clean. The bed was comfortable. However the air con in our cabin was shite and patchy all over the ship. The worse thing was the toilet situation. You had to put your paper in the bin provided. The sewerage system can’t cope. Of course Spanish people are used to this. Brits generally aren’t and I know they can have issues at times (backflow!). We did not have any issues. We loved the cruise. But we’re quite adventurous... the reason we like cruises is the variety of places we get to see.
There is only 1 restaurant and buffet and a handful of drinking / entertainment spots. The show was ok (decent dancing, good singers) but the bloody bingo! Was just constant. The animation staff activities were naff. There was one band and they played the same naff music every night. And weirdly their only English song was Creep by Radiohead. The Spanish seemed to like The music and danced a lot.
The good. The food was some of the best I’ve had on a cruise. Not the fancy steaks and lobster you get on American lines, but the chefs do an amazing job. Beautifully presented. Multiple courses. Something special for all diets (menu was split into ‘from the land/ sea/ farm etc). A standout was the Greek medley night when we left Athens - honestly so much better than what we ate in Greece! The waiters were lovely - same people each night. Really looked after us. Everyone spoke English it was not a problem. The Spanish staff (customer service) were not as helpful or efficient, but ok. The itinerary was really good, but I did notice we paid for the cheaper births. Not a problem for us with good mobility.
The drinks package was amazing. I think we paid 50 euros to upgrade on the included beer wine and spirits. We were drinking bottles of fantastic Malbec and Albariño. Lots of cocktails with premium spirits. If you’re not on the package it’s standard cava, Spanish table wine, cheap larger. Definitely worth the upgrade for gins alone (Tanquery 10 etc).
Didn’t have a problem with the guests but I’m used to holidaying in Spain and appreciate their culture and customs.
Overall we loved it and would go again. It was clean, food was very good, I liked the ship because it had wooden decks and was lovely to stroll. Pool was pleasant, not too crowded. There was a group of us and we had a lot of fun.