If you do Cancun you will have much more choice especially if you have teens
If you stay there I would personally reccomend the Rui Peninsula or thr Caribe They are away from the party zone
The Rui Palace and Rui Cancun are both within mins walk of it so more noise
If your in Cancun you can get over to Isla Murjes on the catamaran and hire a golf buggy to nip around the island
You have la Isla shopping mall which is lovely with a marina lots of shops and restaurant. It has a mixture of high end shops Gucci Rolex Channel and then H&am and lots of little independent shops and the amazing Thai Lounge with the pet crocodile 😂 that lives under the pontoons
It’s 10 pesos on the bus to go up and down the strip as far as you want and the buses run 24 hrs if you wait more than 2 mins you wonder what’s wrong
Riveria Maya while nice is fine if you don’t want to go anywhere unless it’s on organised trips and I found it boring - no where to walk about
Although I stayed at the Bahia Principe years ago and you could get to Tulum and akumel by bus but for me it’s to far out and nothing really there apart from the hotels
Playa Del Carmen is nice more family oriented I stayed in a big gated complex ( but anyone can walk in ) with numerous hotels on it inc Rui Palace and it has a golf course
it’s next to 5th Ave where you have loads of bars shops and restaurants to wander around and it’s lively at night but very chilled out - it’s not crazy like the party zone is in Cancun
You can also get the ferry from here to Cozumel
In Cancun I’ve stayed at the Rui Peninsula, Rui Caribe Beach Palace, Sun Palace Hard Rock Hotel Le Blanc and Live Aqua and Temptations ( in my wild youth 😂)
Rui Palace In Playa Del Carmen
and the Bahia Principe In Riviera Maya
Rui & Palace hotels are great because if you stay in the top ones you have acces to all the other ones for free inc the ones on Isla Murjes
Out of all of them my fav for the money is the Rui Caribe ( best beach ) all rooms have sea views and the Wi-fi is excellent 😂
Le Blanc and Live Aqua have battled it out being number one hotel for a long time but I wasn’t overly impressed at either of them
There is also a small purpose built resort further down from tulum on Riveria maya that’s has a few hotels, marina condos restaurants and a dolphin arena
I think one of the hotels is called Sandos