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Virgin Atlantic £100 change fee per ticket - should I try to challenge?

9 replies

Silkchiffon · 05/07/2015 15:32

Have had to change our holiday dates after DP diagnosed with torn retina so had to have emergency surgery and can't fly for some weeks.

I was so relieved to find we could change the dates on the tickets as at one point I thought we would lose them completely because they were booked online.

Now though I'm starting to feel aggrieved about having to pay an extra £300 - surely it can't cost Virgin anything like as much to carry out the action?

Anyone else been through this?

OP posts:
GiddyOnZackHunt · 05/07/2015 15:40

Travel insurance?

Kvetch15 · 05/07/2015 15:42

This reply has been deleted

Message withdrawn at poster's request.

poorbuthappy · 05/07/2015 15:43

Mmmm you would think that after the bank charges palaver and them having to drop their charges to reflect the amount of work to deal with it, it's surprising that this hasn't been challenged by the like of Martin Lewis.
This can not represent true costs incurred.

chemenger · 05/07/2015 15:44

Claim on your travel insurance, should be pretty straightforward.

Silkchiffon · 05/07/2015 15:50

Not sure if the insurance will cover but I will give them a go.

That's what I thought poorbuthappy. All very Hmm

OP posts:
caroldecker · 05/07/2015 15:53

It is designed to stop you buying cheap unpopular tickets and then changing the date to a more expensive timing - insurance should cover it.

specialsubject · 05/07/2015 16:24

exactly what travel insurance will cover, although there will be an excess.

this is why sensible people (like you) buy the insurance as soon as they've booked the holiday!

bruffin · 05/07/2015 16:31

Ds has just cancelled his holiday because gf taken ill and cant fly for a month and is covered by insurance
claim the whole thing back on your insurance and rebook when your dh is better.

bruffin · 05/07/2015 16:32

Not always an excess as ds doesnt seem to have it.

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