Ryanair ... Omg

[Au79]

Ok dd13 is booked on a flight this weekend with friend and links to friends mum. I had to do this on their payg helpline, cant do online for under 16. Since then I have been bombarded with email saying to check her in online and print the boarding card.

But I can't. Because she is under 16 and linked to another booking, it won't let me and says call them on the phone, no number given.

So I rang again, paying 10p per minute, and was assured she can just book in at the airport.

Today I get one threatening a £70 booking in charge if I don't book her in online.

I hate Ryanair!

Whoevers booking she is linked to can check her in online. They could have booked it online for you as well?

I made the booking after they had done theirs, because we were away at the time she was doing theirs. Now I'm told By the mum Ryanair recommends I should have lied about her age, checked her in and printed the boarding cards, then phoned them to fix her date of birth? I will phone to see if they will switch her age I guess. Then print. Then ask to switch back. Probably they will charge for that too.

Ryanair on phone said no problem before, check her in at airport, then I get this £70 jazz - also the mum wants to just get on the plane since the airport is heaving, not queue.
Clunky stupid system, this has taken hours and still not done!

I repeat, I hate Ryanair!

The person who made the booking has to check in. There isn't any way for the adult with the linked booking to do it, that we can see? Maybe missing something...

I traveled on Wednesday with my DD and her friend (on a seperate booking) on Ryanair. The reason that you ring is so that they can reserve a seat for the friend beside you and then you physically check in at the airport, it was quite painless really. Just ignore the emails I did,did they mention the seat no?

I traveled on Wednesday with my DD and her friend (on a seperate booking) on Ryanair. The reason that you ring is so that they can reserve a seat for the friend beside you and then you physically check in at the airport, it was quite painless really. Just ignore the emails I did,did they mention the seat no?

They completely refused to check her in, discuss seating, or anything, and hung up on me. I had waited over 10 minutes on hold.

This is all due to their rubbish website. The other kid had less problems, because their call centre person they got by chance told them how to workaround it (by lying about the age online, then phoning to correct it! How stupid is that?) she has been linked to an adult from the start, what's the matter with them????

Resolving to avoid Ryanair for another 10 years!