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Original poster

Flying with virgin, not all seated together- any advice

23 replies

lars · 08/02/2006 12:40

Really annoyed phoned virging to book my seat but told that they can't allocate all seats together 3 together and one on another row.

I have explained that ds has special needs and get anxious if we are not seated altogether.

Phoned virgins disability dept and they have said to change seating on the day by going on line if is possible. I am worried about this and feel I have been ignored really. any advice larsxx

OP posts:

NotQuiteCockney · 08/02/2006 12:43

Talk to the checkin people? Alternatively, you can ask the stewardesses to sort it out, on the plane.

Last time we flew, DS1 + DH were in the row behind DS2 + me. I just asked the stewardesses, who asked the men beside me to move, explaining the situation. It was fine.

Particularly as the stewardesses will be the ones dealing with any noise/stress from your DS getting anxious, it is in their best interests to ask. And they can do it politely.

Carmenere · 08/02/2006 12:43

I'm quite sure that if you don't manage to do it in advance that on the day itself someone will change with you or one of the attendants will organize it for you. It is in their interests that you are all comfortable after all. I'm sure it will be ok.

Skribble · 08/02/2006 13:06

My tip for young children is to pour a little veg soup down their fronts before you leave home. Nobody wants to sit beside a travel sick child and will fall over themselves to swap .

MeerkatsUnite · 08/02/2006 13:18

Would speak to their customer services department again and ask to speak to a supervisor. They have more clout. You need to get this sorted out before you arrive at the check in desk.

I think you can allocate seats online via their website.

Don't rely on the aircrew to sort this out, in my experience of them Virgin's aircrew are not great.

Original poster

lars · 08/02/2006 13:44

Yes I can allocate seats on line but on the day that's if I'm lucky.
Virgin said they would make a note on my booking and should be able to do something on the day. larsxx

OP posts:

jenkel · 08/02/2006 13:48

Why can they only allocate seats on the day, we are flying with Virign in April and have booked all our seats online, we are flying with a 2 year old, 3 1/2 year old, DH and I.

NotQuiteCockney · 08/02/2006 13:51

I think some seats are left unfilled until the day, that's why you can book some seats then.

micromum · 08/02/2006 13:53

I thought they leave 40% of seat allocation till the day of checkin, nearly sure thats what it says on virgin site and if so just get there early

Original poster

lars · 08/02/2006 13:54

Jenkal, that's when I am flying ?

I have seats but not all together. larsxx

OP posts:

IlanaK · 08/02/2006 13:54

My advice would be to cry Seriously! It has worked for me a couple of times!

cece · 08/02/2006 14:11

crying always works ime

NotQuiteCockney · 08/02/2006 14:19

I suspect lars is male, in which case crying might not work as well?

Original poster

lars · 08/02/2006 14:37

Why do you think I am male ? Because i'm not prepared to cry to get a seat, don't see how that helps me! larsxx

OP posts:

NotQuiteCockney · 08/02/2006 14:40

Because lars is a man's name?

No offense intended, whichever gender you are ...

ills · 08/02/2006 14:43

I'm sure if you ask some other passengers they would swop with you rather than have an upset child on the plane.

LadySherlockofLGJ · 08/02/2006 14:44

I too thought Lars was a mans name NQC.

foxinsocks · 08/02/2006 14:45

Lars - I agree with meerkats and would do as she suggests. You need this sorted before you arrive at check-in otherwise it will stress you out!

Original poster

lars · 08/02/2006 15:01

Lars is a nickname BTW, no offense taken. Does that me all you mn thought I was a guy!

I've never really thought of the MN being male, umless they say of course. larsxx

OP posts:

MeerkatsUnite · 08/02/2006 16:45

A friend of mine works for Virgin, I will ask her for her opinion.

NotQuiteCockney · 08/02/2006 17:13

I had assumed you were male. There are a few men about, although the name is normally more obviously male than Lars.

madmarchhare · 08/02/2006 17:17

(pmsl @ thread title) Just keep checking on her to make sure that no one close by is taking advantage.

Eve · 08/02/2006 17:26

...what age is DS, don't children 2-12 have to be supervised by a responsible adult? and therefore should be beside parents

SueW · 08/02/2006 17:31

Don't worry - Virgin have a family policy. I had problems getitng seats together for our flight to California last summer and rang them almost in tears.

A huge number of the seats are not released until 24 hours before the plane flies - just do your check-in online and you will be able to get seats together. If you can't, speak to them and they will sort it.

Even at check-in they will do everything to ensure your child is with you.

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