I'm in the process of putting together a business plan for a Soft Play Centre in Scotland. I have my own ideas and vision on how it's going to be HOWEVER I would really appreciate others views on what they look for in terms of a good time out with their small people please, in particular what you want, wish or look for in this sort of venue. It's really important for me to seek views of other mums for market research purposes.
In terms of what I have so far I can give you a brief description of my centre, which will:
? Be a children?s soft play centre where the emphasis is on fun and children are treated like VIP?s. Where the play equipment and the general environment is of a high quality, pleasant and clean.
? Have an age range of entry of 0 ? 12 years of age with a dedicated area for babies and toddlers to play.
? Have an emphasis on quality and service, to a level to rival other such centres coupled with a simple but tasty menu of snacks, meals and drinks available to suit both adult and child tastes with the emphasis on healthy but tasty food options for both parents and children. Emphasis on friendly but fast service for food and drinks we've probably all had some experiences when your trying to get something either ordered or heated up for your small people in such places and it's taken an age while you have a grumpy/v. hungry/unhappy child or children on your hands, so a common sense approach in these sorts of situations for customers will apply and the kids will be attended to asap by the staff.
? Be a funky place for parents to hang out and enjoy themselves while their children play with an area dedicated to parents and their wants and needs.
? Also be a party venue with a full range of party services and options for parents and children to choose from.
All views, thoughts and suggestions welcome please, the more the merrier.