I have just booked a last(ish) minute holiday to Majorca with some friends. Leaving hubby and the kids at home for a week.
Anyway, the 2 others I am travelling with already have their travel insurance with their bank accounts/annual policies etc.
I took out the bog standard Mondial insurance offered to me by the Thomson Travel agent who booked our First Choice Holiday.
Today the tickets have arrived and Thomson have enclosed a form for me to complete with all of my insurance details on for them to keep on my behalf so they have the full details should I need them in an emergency whilst away.
It is only now that I realise I do NOT have Insurance policy documents or even a policy number. What I do HAVE is the Mondial Travel insurance leaflet and along the bottom is my holiday booking reference number (written on by hand in the relevant box) - the same booking reference number as for actual holiday. I have no insurance certificate.
Is this normal these days? Its been years since I have travelled with Travel Agents own insurance. Anyone got experience of Thomson/First Choice own Insurance? Did you get actual policy Documents with your name on and a policy number or just the holiday booking reference like I have?
Also, in with the tickets etc is another note stipulating that upon arrival in resort we need to produce our insurance details in the form of a certificate, failiure to do so, could incur local charges is what it says. I have no certificate. Do I just produce the leaflet when asked?
I know Travel Insurance is essential these days but even so, what are your recent experiences of arrival in resort with regards to producing your Insurance Certificates?
Obviously, I will call my Travel Agent tomorrow but just wondered what other people have experienced with Thomson and First Choice recently. I used to travel short haul loads but not done so for a good few years now, so all this is new to me.
Hope someone can help.