Transit Procedure in Los Angeles
In order to meet new security requirements of the US Bureau of Customs and Border Protection (CBP), all customers transiting through Los Angeles (LAX) on flights NZ1 to Auckland and NZ2 to London must remain in the transit facility while in Los Angeles. EXCEPTION - Business class passengers (see bottom of page for more information).
The following information is to help you understand what you can expect during your transit time in Los Angeles.
Procedure for customers transiting in Los Angeles on NZ1 or NZ2
- As you leave the aircraft in Los Angeles, Air New Zealand ground staff will direct you to the transit area where you will be required to present your passport and completed U.S. Immigration form to US CBP officials for inspection.
- There is no requirement to complete Customs documentation when you're in transit.
- Boarding passes for re-boarding the aircraft should be retained for the continuation of the journey.
- The entry formalities require every passenger aged 14 ? 79 to have a photo taken by the US CBP officials, and will have their left and right index fingers fingerprinted (except for US and Canadian citizens)
There is helpful information about completing the immigration form in the "Customs and Immigration" section at the back of the Air New Zealand Magazine. It's critical that these forms are correctly filled in, so if you make an error or aren't sure whether you've got it right please ask one of your Cabin Crew for help and if necessary a new form.
The processing requirements of U.S. CBP can cause a wait to enter the transit facility. We are sorry if you experience delays getting to the transit area.
We know queuing can be uncomfortable so we'll be offering refreshments while you wait to be processed by the authorities.
If you need to use a toilet before entering the transit area please ask one of our Air New Zealand ground team members for directions.
The following are available complimentary to you while you're in the transit facility:
Coffee and tea
*
Soft drinks
*
Potato chips and biscuits
*
A selection of fresh fruit
*
Duty Free selection available for purchase
Should you require any assistance in the Transit Facility, please do not hesitate to contact one of the Air New Zealand ground team.
If you are transferring to other Air New Zealand flights with different flight numbers you will need to clear through CBP processes with all of your bags. The entry formalities require every passenger aged 14 ? 79 to have a photo taken by the US CBP officials, and will have your left and right index fingers fingerprinted (except for US and Canadian citizens)
- Bags which are tagged to their final destination may be re-checked in at the Interline Transfer Desk before exiting the Arrival Hall.
- If your bags are tagged to their final destination and you do not hold a boarding pass, your bags can be accepted at the Interline Transfer Desk on exiting the Arrival Hall.
- If you do not hold a boarding pass for your other Air New Zealand flight, you should proceed to the Air New Zealand Service Centre in the departure concourse to obtain your boarding pass and seat allocation.
- If you are holding a boarding pass to your final destination, after leaving the Arrival Hall, you can proceed directly to your departure gate.
Forewarned is forearmed!!!.