@Trumporange sorry I don't know anyone who shared but from previous Durham threads people seemed fine about it. I believe someone was allocated a shared room and they put in a request to swap immediately to a single occupancy room and it was granted.
For everyone saying about college choice, lots of other universities also have a lottery system ie Warwick where you list your top 6 picks which you may or may not get. As a lot of people on here will attest to once there, even if not their first choice, they learn to love it and it is for 30 weeks. Not a lifetime at a coal face. I do wish Durham would not allocate colleges until after results day. There are weird preconceived ideas about certain colleges which is ridiculous as the student population changes every year for first years and sometimes based on the college allocation students reject Durham. This comes from Student Room threads. In my opinion to reject an entire university based on first year accommodation is a little baffling.
@KittyMcKitty specifically for you, Ds is about to start his 3rd year, he has a Yorkshire accent and went worrying about how he would be treated as Northern accent = working class and low intelligence to some. Both Dh and I went to university and never found that our accents (different from the children as we are not from Yorkshire) held us back. Ds has never told anyone his grades, but he got 4 A stars. He has made friends with people from all over the UK, international students from India, to Hong Kong. Everyone has been lovely.
And congratulations on your DD getting her college choice.
The student population of just the colleges alone is a tiny bit under 7,000. Total student population is around 22,000. Open days/offer days are held when the whole student population is not there. There is a real hustle and bustle when all the students are back especially on South Road where all the hill colleges are and especially at the top end near the Bill Bryson library, or Billy B, the TLC building and the two sites housing the department buildings. Students don't feel alone, there are swathes of them walking town, lectures or to play sports or watch it at any of the tennis courts or the massive Graham Sports Centre. Even walking down South Road, Ds has had people help him carry his shopping, he has done the same too, just some random student. Bit of a chat etc.
As for pastoral, Ds reached out within the first 2 weeks of being there, just missing home, worried about everything. Was beautifully reassured by support services. He didn't like Freshers, not a party person and likes routine so happy for term to start.
For second year accommodation he went into private halls, he signed up before the end of October because he was in en-suite for first year and wanted the same. He didn't click with any of his flatmates, his halls don't vet, they just put them all together and hope for the best. This led to half the flat clean and tidy and the other half disgusting, dirty pigs who left plates to mould by the sink. It was a learning curve.