I have just dropped my DS at university. I am no stranger to student accommodation both halls and private as DS is the youngest of three, but the halls accommodation at uni was rank and I feel so depressed for him.
The accommodation is in a sort of half basement. There are six rooms, two showers, a loo and a kitchen on the same windowless corridor. Even with the lights on the corridor was so dark we had to use the torches on our phones to see the room numbers. There was a permanent beep from the smoke alarm. None of the bathrooms, loo or kitchen have any windows at all. The kitchen is tiny and consists of a sink, an under the counter fridge, a kettle and a microwave. Not even a toaster. Way too small for a table. Absolutely nowhere for students to socialise.
The bedroom is worn and tired looking with painted brick walls but would be passable if the rest were not so dreary. This was meant to be a fresh start after he had a shitty time at another uni in what turned out to be a terrible environment not helped by Covid.
if it were me I would be straight onto accommodation to ask for a change of rooms but he doesn't like causing trouble so I know he will resist this, but I could tell he found the accommodation incredibly depressing as anyone would. Now I know about it and put the right search terms into Google I have found complaints from other students about it. Honestly I could cry.