What happens if a student is left all alone and no one finds out?
Where I work, students who have remained on campus are phoned weekly by the accommodation team and weekly by their personal tutors. Students who were not in en suite accommodation have been moved at no extra cost to en suite rooms. The campus shop and laundry remain open.
All students have been asked where they are currently living and whether they have support. They are asked to update this if the situation changes. They are also contacted weekly by email by their personal tutors and asked to confirm that they are ok. If we don't hear from them, then we follow up with a phone call. They are also asked to contact their personal tutors if they become ill, wherever they are, as this may impact on their work.
There is also a Covid helpline that students can call to report that they are having symptoms (mandatory if they are living on campus), or to ask for advice or practical support. If they contact the helpline they can be put in touch with staff and student volunteers who will bring them food and medicine. They can apply for an emergency hardship fund if they are experiencing financial difficulties because they cannot work and they can also request free emergency food boxes.
Student wellbeing run online appointments and there is a chat service available 9-5 every day for students who just want to talk. The student Nightline service is running online. The Chaplaincy and other religious groups also provide online services.