Bursary isn't appearing

[MummiUni]

At all talks when looking at uni we were told that students on dd's course would get a bursary of £1000 per year if they exceeded Al their grade requirements by one. So if they got 3 As and course requirement was 3 Bs they got the bursary.

DD achieved a grade higher in all subjects so ought to get the bursary. Last term she was told she would get it in January.
She's chased it up this week and has now received an email to say they will get back to her 'shortly' if she is entitled to it.

What do you think she should do about it? Wait and hope? Or take it further?

Her laptop is on its last legs and she was hoping the bursary would enable her to get a new one

Thanks

If the offer of a bursary was a decisive factor in your DD's decision to attend this University, they must honour their promise. What exactly did the January email say? It seems a clear cut case that she is entitled to one, no ambiguity at all.
I think she should email the Vice Chancellor, politely but firmly, setting out her position, and the expectation that she should receive the promised sum forthwith.

Thanks GG
I will suggest this to her but she doesn't have anything in writing. Do you think this changes things.
Her friend on thesame course is in thesame position.

It all depends on how the bursary package was originally presented. If, as I stated, the promise/expectation of one was a decisive factor in your dd's final decision to firm this University, and she then went on to achieve the higher grades, then there should not be any doubt. Your dd needs to do a chronology about when she was told about the bursary offer (?open day? official presentation to prospective students? etc); how this then influenced her choice of the University; her results (one grade higher than offer in all subjects); subsequent promise in January that the bursary "would be forthcoming"; etc etc.
She should put all this together and email those in authority at the University. Otherwise, it is a false inducement to students and the University should not be treating the students so shabbily.

That's really useful, thank you GG

She should get her evidence and follow this through.

My DD received a phone call after her results to say she had got hers. Then an email to choose how it was received. Then the three dates on which it would be paid (she has received one and the other two are later in the year). This is the sort of service your DD should have had!

My DS is expecting one too, but told it will be in Feb, no other info about it, afaik.

Is there something on the Uni website about the bursaries and who is eligible ? Most Unis seem to have different criteria for their bursaries. Where ds is for example there are scholarships awarded for high grades and bursaries which are means tested. Ds had an email telling him what he would get very early in his first semester which also told him when it would be paid and gave him the choice of a cash bursary, accommodation discount or reduction in tuition fees. He had his first instalment in December.

I wis I had an update but alas no!

I have found the information on the website and she is clearly states eligible. It is a scholarship rather than a bursary and isn't means tested. But DD seems reluctant to take it higher, she 'waiting to hear something first'

Very tempted to email them myself but don't think that would be a good idea? Do you?

oops, there's a rogue STATES in there! and a missing IS

Might it be a reduction in tuition fees and therefore your dd may not see any cash sum? It might simply be that the tuition fees loan on graduation is lower than it might be have been had she not got the scholarship. I would be checking the t&c to see how exactly how it is administered. Well done to your dd!

Woops! scooze grammar - multitasking and not previewing

I don't know which university this is, but if it helps I've had a means tested bursary every year at mine (now final year) first two years it came in December, this year took until February for it to arrive! I've also just been given a performance scholarship based on last years grades, which I got in June but I've only just been sent something about it this week, the money will come in March. Basically, in my experience these things can take silly amount of time to come through! The people in funding departments always seem to very overworked and busy. Your daughter has contacted them and they've said they'll get back to her, if she hasn't heard in a week or so I'd say chase them again but these things do tend to take ages!

Samething happened to my daughter, a strongly worded letter soon sorted it out!

Do the grades have to be in a particular subject?
Was that Uni the one she 'firmed'
Is it definitely for As? All the Unis DS1 looked at , only gave the bursary for A* and that was only in the most relevnat subject?

I will check out exactly what it says

She meets all the criteria.....

"The Dean’s Excellence Scholarship of £1000 per year of study will be awarded to UK and EU undergraduate students who have demonstrated academic excellence in their studies.

Qualification Criteria
To be awarded a scholarship you need to meet the following conditions:

Achieve GCE A-levels Grades A*A A, including Biology or Chemistry. Other equivalent qualifications will also be considered.

Commence a programme of study in the School of Food Science and Nutrition in September of the year of entry and be fully registered as a student on the 1st December in the same year.

Be a student paying tuition fees at the UK/EU rate.

Payment
You do not need to apply separately for this scholarship, you will qualify automatically for the award if you meet the criteria shown above. The scholarship will be paid in the January of each year of study. Payment after the first year will be paid on condition of you achieving a minimum 70% average mark over 120 credits (to include all compulsory modules) in the previous year of study.