We have a big problem - DS1's UCAS has been sent and on Sunday he received his first offer only for us to discover the start date is Sept 16 instead of Sept 15 on all his choices.
The school say it is because he has highlighted the defer for a year button but he says he didn't - I asked why they did not verify this with him as the application was looked over by 3 different staff (2 of whom knew he was applying for next year) and they simply say it's not for them to question if a student wishes to defer.
The upshot is that UCAS can't do anything and he now has to phone each of the 5 universities and explain the situation. The problem is that he isn't the most confident on the phone, any help as to what he can say so that he doesn't sound like an incompetent kid not worthy of a place would great.
Am feeling rather stressed, as is he, after feeling really pleased on Sunday.