As a dad of three (or as I call them to a public audience “Cost Units 1, 2 and 3”…), I know how it feels to be juggling a longer and longer to-do list. Between work, the school run, and picking up crushed corn flakes off the floor, trying to keep on top of the "admin" side of parenting often feels like a full-time job in itself.
That’s what the Government is trying to change with the new digital ID.
The idea is that instead of the current faff—being stuck on hold to call centres, having to fill in long paper forms, explaining yourself five times to five different departments just to get your free childcare hours, pay the car tax, or prove you’ve got the right to work—you can access most public services in one place on your phone.
Basically, you’ll be able to use digital ID to login and prove who you are in the gov.uk app. Think of it like your online banking or your shopping apps—everything in one place, joined up and more convenient.
The Government wants technology to do more of the "heavy lifting" for life admin - because parents are some of the hardest-working people in the country with the least amount of free time. And for all the progress made in recent decades, we know a lot of the emotional labour still often falls on mums in particular.
I know people have a range of thoughts on digital ID, which is why we’ve launched a consultation this week. We want to hear from parents about how to make it useful and what assurances people would want.
Quick myth-bust for the worried: firstly, digital ID will be voluntary. We know that some people will prefer to use existing routes to access services, so they’ll remain available and we’re absolutely not going to force people away from that.
Secondly, responsibility for building it will be in-house by government (i.e. we’re not outsourcing it to a big tech company). There will also be no new single central database storing all government data on a person in one place. Data will primarily remain securely in the parts of the system where it already exists - e.g. your driving data will remain stored by the DVLA. Digital ID will just help you access it.
And finally, health would always remain separate. The NHS App is already working well and the Government has spent time developing it already, so there’s no need to duplicate it.
Ultimately, we can’t continue on this two-track process where services in the private sector are fast, easy and digital, and those in the public sector are slow, clunky and disjointed. So for those that want to use it, I hope digital ID will make things simpler, easier and more convenient. For those that don’t, that’s up to them!
Hopefully though it should mean a bit more headspace for family, friends or maybe just some me-time.
You can respond to the government's consultation on digital ID here.