She was admitted to a rather crap hospital in October with a cyst on her kidney, to cut a long story short, she was discharged with an infection induced dementia and had a fall at home which resulted in her fracturing her femur. She had to undergo an operate to put a nail/pins and a plate in her leg whilst she was awake (local and spinal block) as she's an anaesthetic risk due to other health problems. She spent a month in the same hospital before being transferred to a local hospital where they found she had bed sores. The local hospital have made a complaint, we have instructed a solicitor as the care that she recieved in the first hospital was negligent. She was discharged from the first hospital with no follow up arrangements to review her leg, one was sent out to her a couple of months later, this was cancelled because of the snow, when she tried to rearrange she was told that she didn't need a follow up appointment but under my advice she insisted as she had not had any follow up x-rays to ensure the bone was healing. She had an appointment today (6 months after her operation), they finally got around to taking an x-ray and the pins have moved. She's been told that she needs further surgery to remove the plates, pins and nail as it would cause hip problems if it were to stay in.
Given all the problems that she has had with the hospital is she within her right to be treated somewhere else, if so how can she do this?
TIA