Really quite annoyed

[Bomper]

Carrying on from my earlier post about feeling thirsty all the time and weeing a lot, I have contacted my GP to try and get an appointment. Our surgery as a system whereby you can book an appointment online. I have just received a reply from them asking me to outline why I want to see the doctor before they will give me an appointment. Surely, it doesn't bloody matter why?!! Are they allowed to do this?

It's possible they want to prioritise patients so the ones with more urgent symptoms are seen more promptly than someone with, say, a repeat prescription check-up or a holiday jab request

Maybe they are trying to work out whether you need to see the GP, or maybe practice nurse instead or something like that. I can see that it might make more efficient use of appointments. It is a bit off putting though....