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Pip assessment re Long covid next week . So anxious.

71 replies

Greedybilly · 04/11/2025 18:16

Has anyone had a pip assmt re LC? Any tips/pointers please?
Please don't comment generally re benefits/Long Covid.
I'm unable to work right now and it's gone on for months. Anyone with any lived experience please? I'm really not looking fwd to it 🙄

OP posts:
HashtagShitShop · 07/11/2025 09:51

The by words are reliable, repeatably and in a reasonable time whilst remaining safe.

You might be able to do something, yes. But can you repeat it a few times without fatigue and pain? Does it take you half an hour where it would take a "normal" (for the want of a better word) person less than 5 minutes? Can you repeat it properly in one go or do you have to return to it or half arse it because you get dizzy or pain or fall etc? Is it dangerous for you to do safely and you fall down without being able to hold on to something etc?

Like another poster said, avoid yes and no, explain of something is a struggle and what you do to. Do it or how you can't do it etc.

Hopefully you took a copy of your form before you sent it in or renewed it? Go through it step by step and consider the above. Make notes and go through them a few times for reminders for yourself to try help prepare.

Thequeenandthesoldier · 07/11/2025 10:16

ArseInTheCoOpWindow · 05/11/2025 19:34

My dd got it for adhd. Shes quite severe though. Cant use public transport, struggles with interaction, extreme fatigue.

Forgive me highlighting this post, but it is an excellent example of misunderstanding this benefit.

It is not awarded based on the condition, it is based on the impact of said condition.

It wasn't uncommon for people to say, well, my BIL gets it for back pain but I didn't get an award for the same.

That doesn't mean you weren't believed. It reflects the other person's circumstances and it is unlikely you know exactly what your BIL said. I'd advise against comparing.

Someone mentioned that some GPs decline to do a report for them, citing that the DWP will be in touch if needed.

I am not giving advice here, but I personally would not bother to ask. Your GP knows you as their patient. An average report might read "Ms X has A,B,C condition which are treated with DEF medication and age had physio last year".

It's up to you to decide whether that's worth £50 or so to get it done.

Though I have just thought of something actually. If you have a carer or support worker and you would like them to be contacted them, please put their details in.

I find support workers WAY more valuable than GPs or consultants.

How it goes well OP.

Enigma54 · 07/11/2025 12:05

Such hoops to jump for a few ££.
I have fill out my ESA form and it’s not disimilar to the Pip one. I bet the CEOS of companies, don’t have to fill out tedious forms to claim their bonuses!

ArseInTheCoOpWindow · 07/11/2025 12:51

Thequeenandthesoldier · 07/11/2025 10:16

Forgive me highlighting this post, but it is an excellent example of misunderstanding this benefit.

It is not awarded based on the condition, it is based on the impact of said condition.

It wasn't uncommon for people to say, well, my BIL gets it for back pain but I didn't get an award for the same.

That doesn't mean you weren't believed. It reflects the other person's circumstances and it is unlikely you know exactly what your BIL said. I'd advise against comparing.

Someone mentioned that some GPs decline to do a report for them, citing that the DWP will be in touch if needed.

I am not giving advice here, but I personally would not bother to ask. Your GP knows you as their patient. An average report might read "Ms X has A,B,C condition which are treated with DEF medication and age had physio last year".

It's up to you to decide whether that's worth £50 or so to get it done.

Though I have just thought of something actually. If you have a carer or support worker and you would like them to be contacted them, please put their details in.

I find support workers WAY more valuable than GPs or consultants.

How it goes well OP.

Eh?

She got it based on how her conditions affect her according to the PIP criteria.

Dont patronise me about what it means. We got it first time and in fact the assessor jumped it up. That form was a masterpiece. So I DO know how it works.

Greedybilly · 07/11/2025 17:39

Thanks all. Not sure if I'm more or less confused now. Still wondering how the hell I missed the fact that I need to gather evidence?
Not feeling hopeful at all.
Don't have a copy of the form - disapeared into cyber space. Emailed Dwp to ask for a copy but not expecting a response. Phoned Maximus who said they 'don't give copies of the original form'
Ffs it's soo much easier to just have a job.

OP posts:
Lougle · 08/11/2025 00:09

Greedybilly · 07/11/2025 17:39

Thanks all. Not sure if I'm more or less confused now. Still wondering how the hell I missed the fact that I need to gather evidence?
Not feeling hopeful at all.
Don't have a copy of the form - disapeared into cyber space. Emailed Dwp to ask for a copy but not expecting a response. Phoned Maximus who said they 'don't give copies of the original form'
Ffs it's soo much easier to just have a job.

Did you not send any of your evidence with the form?

Ok, what's done is done, and it may not be needed. The assessor may well decide that your account of your difficulties is sufficient to make a decision.

But, if anyone is reading this:

  • Make a copy of your form. Adobe Scan is a free app for your phone and it will photograph your documents and make them into a PDF. I use it all the time.
  • Citizens Advice Bureau has detailed guidance on each PIP activity, what the question is assessing, and what each descriptor means.
  • Keep a file with all your medical letters in it. It makes it easier.
  • You can often get a summary record from your NHS App which can be helpful.
  • Be honest, don't exaggerate, but also don't assume that the assessor will just 'get it'. If something takes far longer than normal, you need to explain how long it takes, why it takes that long, and what impact it has on you.
  • Do bear in mind assessors consider the claim as a whole, so if you say something in one question that contradicts another answer, it will raise doubt.
Lougle · 08/11/2025 00:13

Thequeenandthesoldier · 05/11/2025 19:40

Don't bank on it.

Sometimes they do request further evidence but that tends to be for other conditions with a higher risk rating. A request for further evidence is likely to significantly prolong a date for assessment as well.

As you have your date it is likely that they have it already or did not request it (this isn't necessarily a bad thing so don't worry).

People really do get hung up on evidence but so much of it such poor quality (eg, from GP, Mrs X has A,B,F,H conditions). That is 99% unhelpful, maybe I have 3 of these conditions but it is affecting Mrs X very differently to me.

A valuable document is one which covers each activity of daily living, and a list of medications of you are feeling generous, written by a professional on headed paper and dated. That's pretty much it.

Professional letters of support are ££ and very low priority for NHS staff.

If you are going to ask for one, please have the courtesy to ask your GP, CPN specialist nurse first, otherwise they put the phone down on is in case we are trying to illicit obtain your medical info. And I support them 100% with that

This is my personal perspective: please think twice about including personal stories about what led to your PTSD/depression. We do not need them, it is not our business and we won't put it in report (likely euphemism as "traumatic event"). Assessors have awful things happen with subsequent MH effects just like anyone in the UK. It can be very triggering with details and photos.

You do not have to justify your MH problems.

On that note, photos of letters can be very helpful. Photos of ANYTHING to do with your body are not required. I believe you have a rash. I have no desire to see any intimate pictures or pictures of deceased people.

The assessors are not robots, they are people. People who have just read the latest awful story of the causes of PTSD for the fourth time that morning and then come across a distressing photo. I've known now more than a few just put the laptop lid down and walk away from the job because of that.

Please, do seek help, support and therapy, but not from the assessor. It's not their role and they do not present themselves as such and they are healthcare professionals and not counsellors.

Best of luck OP.

I'm so sorry you are having to read such distressing material as part of your job. I think that the way the press reports on PIP, and social media accounts of people being turned down, makes people very scared. They think they have to be very convincing, which leads them to giving great detail so that you know they aren't 'one of the mild ones'.

It's interesting that you have said that people don't have to justify their MH issues, but I'm sure that 99% of people feel that they do.

caringcarer · 08/11/2025 01:19

Greedybilly · 05/11/2025 19:32

Like I said before I've given details of OT, GP etc ( who I know will support me) Isn't it up the DWP to make contact? If not I'm screwed

It is very useful to ask OT, consultant etc to write you a report.

LadyKenya · 08/11/2025 09:07

Did you not send any of your evidence with the form?

This. If you did, there is nothing else to do, but have your assessment. If you did not, I think that I would ring PIP, and ask if I could bring it to the assessment. If it is a telephone assessment, then that will not apply, of course.

Hamserfan · 08/11/2025 09:20

Thequeenandthesoldier · 05/11/2025 19:45

And some will return with the practice stamp and squiggles on the signature. And thats it.

Nice work if you can get it.

Provision of letters is not a core GP contract activity so yes the practice is entitled to charge for such letters. Can you imagine how many requests for letters to support PIP application, support my desire for different housing, to expedite my secondary care referral, say that I’m fit to go scuba diving or sky diving a GP practice receives?

Everyone is extremely unhappy with the availability of GPs to offer actual appointments but if everyone also wants letters for everything where can they magic up time? Think about the using the professional services of an accountant, a solicitor or even an emergency plumber. Is the GP practice the only one that charges a fee?

loveyoutothemoon · 08/11/2025 21:42

ArseInTheCoOpWindow · 05/11/2025 19:30

They don’t like appt letters.

Just apply for your medical records and send them in. Takes no time at all.

True. They accepted my diagnosis letters though. OP just be prepared for a very very long phone call. I think mine was 1 hour 25. Answer each question truthfully and briefly. I found that if I elaborated too much they said that's another question later...they don't want you to go on unnecessarily as it takes so long.

Fasterthanwitches · 09/11/2025 08:31

Lougle · 08/11/2025 00:13

I'm so sorry you are having to read such distressing material as part of your job. I think that the way the press reports on PIP, and social media accounts of people being turned down, makes people very scared. They think they have to be very convincing, which leads them to giving great detail so that you know they aren't 'one of the mild ones'.

It's interesting that you have said that people don't have to justify their MH issues, but I'm sure that 99% of people feel that they do.

100% this.

A friend of mine applied. They felt they had to detail the history for context and to be believable and was distraught by the lack of empathy or acknowledgement in the response. They'd disclosed stuff for the first time too, which made things even harder. It's just made them feel they are truly screwed by an uncaring system tbh.

Thequeenandthesoldier · 09/11/2025 10:03

Hamserfan · 08/11/2025 09:20

Provision of letters is not a core GP contract activity so yes the practice is entitled to charge for such letters. Can you imagine how many requests for letters to support PIP application, support my desire for different housing, to expedite my secondary care referral, say that I’m fit to go scuba diving or sky diving a GP practice receives?

Everyone is extremely unhappy with the availability of GPs to offer actual appointments but if everyone also wants letters for everything where can they magic up time? Think about the using the professional services of an accountant, a solicitor or even an emergency plumber. Is the GP practice the only one that charges a fee?

I am in no way criticising GPs who decline this additional load. I recommend that you read my post, as you will see that I did not say that.

Clinical work comes first and foremost, as it should.

I am criticising unscrupulous GPs who LITERALLY just sign the bottom and put the practice stamp on it. No detail. No diagnoses. Nothing.

The poor claimant paid a lot of money for that. For a signature and a stamp.

That is dishonest and shameful.

Thequeenandthesoldier · 09/11/2025 10:10

Fasterthanwitches · 09/11/2025 08:31

100% this.

A friend of mine applied. They felt they had to detail the history for context and to be believable and was distraught by the lack of empathy or acknowledgement in the response. They'd disclosed stuff for the first time too, which made things even harder. It's just made them feel they are truly screwed by an uncaring system tbh.

Your friend must have felt awful and I'm sorry to hear that. FWIW, probably about 80% of claims are MH related

But it's not fair on the assessor. And it was not appropriate to disclose highly sensitive detail. The assessor is not a therapist or a counsellor and at NO point do they represent themselves as such. S/he doesn't get clinical supervision or the time to "decompress " between assessments. Vicarious trauma is real.

That said, I wish they'd put a flipping FAQ out with the application so people KNOW this, know not to include inappropriate photos or details and understand that we are not there just to see if they are lying.

Thequeenandthesoldier · 09/11/2025 10:12

loveyoutothemoon · 08/11/2025 21:42

True. They accepted my diagnosis letters though. OP just be prepared for a very very long phone call. I think mine was 1 hour 25. Answer each question truthfully and briefly. I found that if I elaborated too much they said that's another question later...they don't want you to go on unnecessarily as it takes so long.

Also, you may well be straying into another descriptor and what the assessor does not want to do is ask you to repeat yourself in 20 minutes or forget what they said.

Fasterthanwitches · 09/11/2025 13:28

Thequeenandthesoldier · 09/11/2025 10:10

Your friend must have felt awful and I'm sorry to hear that. FWIW, probably about 80% of claims are MH related

But it's not fair on the assessor. And it was not appropriate to disclose highly sensitive detail. The assessor is not a therapist or a counsellor and at NO point do they represent themselves as such. S/he doesn't get clinical supervision or the time to "decompress " between assessments. Vicarious trauma is real.

That said, I wish they'd put a flipping FAQ out with the application so people KNOW this, know not to include inappropriate photos or details and understand that we are not there just to see if they are lying.

Yes I agree. There definitely seems to be an issue, particularly around MH conditions like ptsd and actually any conditions where suicidal feelings are prominent. It's really inappropriate for assessors not to be prepped or supported with this, or really dealing with anyone with life limting illness. It makes me feel angry for both applicant and assessor.

Thequeenandthesoldier · 09/11/2025 14:40

They are prepared, I promise. VERY robust safeguarding in place for both claimants and dependents.

It is potential claimants who needed support as not seeing it as a therapy session.

I wouldn't ask you to justify why you got cancer or MS. MH is no different.

Damnthetorpedoes · 09/11/2025 14:43

PIPnamechanged · 05/11/2025 19:26

I’m a PIP assessor.

General advice: make sure you’re available for the call (I’m assuming it’s a call) at the right time, make sure you don’t have people making a racket in the background, deliveries coming etc.

Be prepared to spend beyond an hour on the call so charge your phone. Be prepared for the assessor to be running late, it’s very common that we are.

Don’t lie about anything; you’ll likely be caught out (some slip through, I’m sure, but we generally know when someone’s exaggerating or making something up).

Don’t try to shoehorn issues into irrelevant areas. For example, Activity 2 (taking nutrition), we don’t consider quality of diet, how many meals (more than one) that you’re eating in a day, what time you eat. It’s just wasting your time and the assessor's time as it'll all be disregarded.

Have recent medical evidence. Presumably you've sent all this in by now. It's not impossible to get an award with none, but it's unlikely. Very often, the DWP has already written to your GP and got a report from them which also helps expose any lies someone might tell.

As someone else said, this myth of "tell them about your bad days" isn't correct.

Long covid is a relatively new thing we're seeing, so give detail. Be specific about what you can and can't do. If you fail to give detail, your chances are lower, in my experience.

Thank you.

Do some claimants seriously lie?

Thequeenandthesoldier · 09/11/2025 14:56

Honestly? I've done this for over ten years. I am absolutely certain I've picked it up half a dozen times.

However

It is extremely common for people to exaggerate. And that is very easy to pick up as it just won't add up in a number of ways. The trouble is that if we comment that X is inconsistent, the person making the decision (Note, not the assessor) might think Y and Z look dodgy as well.

It builds down to my first post: tell the truth.

Fasterthanwitches · 10/11/2025 08:03

Thequeenandthesoldier · 09/11/2025 14:40

They are prepared, I promise. VERY robust safeguarding in place for both claimants and dependents.

It is potential claimants who needed support as not seeing it as a therapy session.

I wouldn't ask you to justify why you got cancer or MS. MH is no different.

But people with cancer are rarely disbelieved that they have cancer. There isn't a swathe of public stigma attached that people with cancer are just weak of character, oversenstive, and that it is overdiagnosed.

If a claimant has inappropriately disclosed detail, why doesn't an assessor start by saying something like, you disclosed a lot of detail about what's happened to you, and that must have been really difficult. We don't need to go through the detail but the purpose of this call is to ask some questions around how it's affecting you, and is part of your assessment.

My friend said they just rang her out of the blue and said they had some questions about their application. She had no idea it was actually the assessment! She felt tricked by certain questions such as 'can you open the door to a stranger' which was completely irrelevant to how her symptoms manifested and was used as a justification used to turn down her claim. They also said there was no evidence of xyz when there was a report from occupational health stating xyz. She'd also stated she wanted her therapist present at any assessment which was also completely ignored. It felt to her they hadn't read any of her claim and based it all on that phonecall.

Apols OP for hijacking your thread. My advice would be to get CAB to help with you application.

Whatitsoundslike · 10/11/2025 12:44

I don’t have advice for you OP, but wanted to say I hope the process goes as well as it can. It’s an absolutely horrific illness.

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