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Doctor got my blood results but still hasn't looked at them

7 replies

htxx2 · 30/10/2024 16:29

A few weeks ago, I had a very high CRP reading of 71 which is not meant to be above 10 and a CA125 (ovarian cancer marker) at 105 which was not meant to be over 35. When I initially had these bloods taken, I had them done in the morning and they were back the same day and I looked on my NHS App and they were logged the same day at 5:30 in the evening. The next day at 8 am as soon as the surgery opens, the receptionist rings me and tells me to come in.
When of these results, I was absolutely terrified and went the next day to have a private ultrasound on my ovaries.
Everything looked fairly normal. The only thing they noted was a 1.5 cm functional cyst that looked very normal the type that come every month and then disperse themselves. All my abdomen looked normal to nothing to report on.

I was talking to the sonographer and she said the CA125 is not a reliable test because any benign pelvic condition can raise it even ovulating can raise it your period can raise it ... she was more concerned about my CRP and said that will need investigating… She asked me if I had been ill? To which I suddenly remembered the day before they took my blood I had my flu jab. I told the sonographer and she laughed like she had a lightbulb moment and said yes that would raise it. I've done some googling and 71 is quite high and I'm not sure if flu jab would raise it that much but then I am a massive Overthinker.
However I went back to the doctors and had these two retested yesterday. I was a bit cheeky as the nurse told me to ring later in the day because they usually back the same day. I didn't ring back yesterday but I did ring this morning to which they told me , they were back last night. I've been waiting all day and I've rang twice and the doctor hasn't even looked at them yet.
I told the receptionist I have anxiety and I have been able to sleep. All she could tell me was my CRP was lower she wouldn't tell me how much lower or if it was in range, and didn't even mention the other one.
What I'm struggling to understand about how doctors office works , is does the doctor even know that they're back with the lab flag up results that need to be looked at as priority? Because the last time they rang me as soon as the doctors office opened... and when I looked on my NHS App, they had actually processed and looked at the results the day before when they were received back from the lab. Do the lab abnormal results for the doctors to look at as priority is that how it works?

OP posts:
Cotswoldmama · 30/10/2024 16:38

I'm a GP receptionist and on the front screen of your record we can see when blood tests have been seen and not processed but we can't see details until they have been checked by a GP. As far as I'm aware as soon as the GP checks them you'll be able to see them on your record and that's when we as receptionists would also be able to see them. It might just be my surgery but we as receptionists don't give out detailed results we only say if they are normal, borderline or abnormal. Even if the results come back the same day the doctor will have to look at them first so if your usual doctor is the duty doctor that day they might not look at blood results until the end of surgery.

htxx2 · 30/10/2024 16:46

Cotswoldmama · 30/10/2024 16:38

I'm a GP receptionist and on the front screen of your record we can see when blood tests have been seen and not processed but we can't see details until they have been checked by a GP. As far as I'm aware as soon as the GP checks them you'll be able to see them on your record and that's when we as receptionists would also be able to see them. It might just be my surgery but we as receptionists don't give out detailed results we only say if they are normal, borderline or abnormal. Even if the results come back the same day the doctor will have to look at them first so if your usual doctor is the duty doctor that day they might not look at blood results until the end of surgery.

Do blood results get looked at daily by GPs though? they were very quick to ring me last time. this time they have been back since yesterday and nobody's looked at them.
All she said was it's lower when I asked by how much she said she can't say if I asked if it was in range she said I can't say. But she did say that the GP hasn't seen them yet and another receptionist told me the same. I rang up twice. I did say that I can't see it on my NHS App and she said oh that's strange. I can see it and then she realised and said oh it's because the GP hasn't seen it yet. As soon as he looks at it, it will be on your NHS App. Do you think she's fibbing and he's looked at it and she just didn't want to tell me that?

OP posts:
Cotswoldmama · 30/10/2024 16:52

They're are usually checked daily and if your usual doctor is not in they have a buddy doctor who would check. I think sometimes they say normal, borderline etc on front screen with out detail but as a receptionist we can't see the result until you can, once the doctor has checked the and added them to the record. I do t think she could see any detail ie whether they are lower than last time until they've been checked and you would then also be able to see the detail on your app.
If they were really abnormal we get calls directly from the lab and they go to the duty doctor and then they call the patient.

MyFuckRationsAreDepleated · 30/10/2024 17:11

Dr is probably busy. Maybe someone is off sick and they have 200 blood results to look at as well as seeing patients, signing 200 prescriptions and dealing with hospital letters.
I hope your results are ok

OchAyeTheN00 · 30/10/2024 19:17

I’ve waited up to a week before. If they’re urgent then you get them quickly. The fact they haven’t called means it’s nothing to worry about and they’ll be available within a few days.

BlossomToLeaves · 31/10/2024 20:38

If you have systmone or a similar app like that (not the NHS app), you can look at the online audit, and that shows when your record has been accessed, so you can see things like when the receptionists first got the results from the lab, when a doctor (duty doctor or your own doctor) looked at them, etc. which sometimes helps you know if they've been seen, even if they've not been logged or filed yet.

I'm curious about one of mine that has never turned up on my record. The GP hasn't looked at it as it came back later than all the others. The extended hours service has, since that's who did the actual blood test, but I don't know if that means they got the results somehow. But it never ended up in my records, and that was a month ago. I wonder if the fact that they got the results (on a day when my doctor wasn't available) means that it didn't flag up for her to look at, and thus is somehow just floating around unfiled in my record somehow.

But it's handy being able to see who has logged on to your record and when, so that you know when things have arrived.

Mikaso2 · 04/04/2025 12:58

I had the same issue and ended up using nextclinic to check my results. It gave me access to my blood test info without waiting for my GP to call. Super handy when you’re anxious about results and just want to see what’s going on. Obviously, still needed a doctor to explain things properly, but at least I wasn’t stuck refreshing my GP’s online portal hoping for an update.

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