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Any Working in a GP Practice? Query

14 replies

booksandmags · 20/06/2024 20:26

If any of you work in a GP practice can you answer this query please?

If a GP makes a referral to another health professional via the patient records "portal" is it in a letter form or email that could be downloaded and sent to someone as a hard copy or email for them to have a look at?

So, for example, if I wanted to look at the referral for someone who had given me permission to view their medical records could I see it as a hard copy document or email? Thanks

OP posts:
Kitkat1523 · 20/06/2024 20:35

Are you talking about EMIs records?

booksandmags · 20/06/2024 20:53

No, they use a different system. I've been told that the referral was made via a portal. I assume the referral would be attached to the patient notes somehow. Might be system1

OP posts:
smileatyou · 20/06/2024 20:54

Who is the referral to?
What speciality?

smileatyou · 20/06/2024 20:54

There's no "portal" on systmone or Vision

Kitkat1523 · 20/06/2024 21:02

Depends who referral was to….every service has their own referral making pathway……could it have been via nhs.net email…..then just the copy of the referral added to the records?

WorriedMumOfThree83 · 20/06/2024 21:11

It will be saved to the patient record. The patient can definitely ask for a copy of the referral. I work in the same office as the medical secretary and have heard her give this advice several times.

For my own referrals I can see the forms online through the nhs app.

Bluewallss · 20/06/2024 21:13

Usually it’s a form that can easily be formatted in to a pdf.

No they won’t send you confidential patient records electronically. They will print it out.

booksandmags · 20/06/2024 21:16

It could be. I'm sure there's a way I could have seen it. I just wanted to make sure that all the right information was provided as things haven't been dealt with properly before

OP posts:
JohnnySoda · 20/06/2024 21:17

It depends on where you're being referred to, but if it's to hospital outpatients it will probably be an e-referral.

More info here

digital.nhs.uk/services/e-referral-service

booksandmags · 20/06/2024 21:18

Ah right, thanks for all your replies

OP posts:
RuthW · 20/06/2024 21:25

The referral will be in the patient's notes and therefore is visible on the NHS app.

JanefromLondon1 · 20/06/2024 21:44

This reply has been withdrawn

This has been withdrawn due to privacy concerns.

Shiveringinthecountry · 21/06/2024 14:25

I don't know whether this helps, but I found a copy of a referral letter (for a barium swallow) in the documents folder on the NHS app just earlier this week. I opened it and was able to download it as a PDF.

Shiveringinthecountry · 21/06/2024 14:26

I'm not sure what you can see on the app. I'm not sure it'd be helpful for the patient to see some reports relating to scans etc as they aren't written in a way a lay person can understand.

Still, we're entitled to see them.

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