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Private health premiums increased drastically - Vitality Health Insirance

108 replies

KindnessisKey · 13/06/2024 06:10

Hello,

Just wondering if anyone else has experienced a HUGE price hike in private health insurance premiums this year?

We took over my corporate health policy when I left 23 years ago and have paid faithfully into it each year and never used it. Until 2021 when I was diagnosed with Stage III cancer.

Understandably treatment for that has cost Vitality (that’s our insurer) an arm and a leg but since last year they have trebled our premiums and this year they want £20,160 per annum for two adults (one who has never used the policy) both just 50 years old.

For clarity it has increased over the 20 year period at a rate above inflation but doable. Prior to and during my cancer diagnosis and then treatment we were paying £6,720 per annum (so £560 per month still a lot!).

My husband is self employed so we pay this out of our own private taxed income. And yes we know it is a luxury rather than a necessity but we are also of the view that taking us out of the NHS relieves the burden on its resources and time for others.

In fact I would say it actually has been a necessity because my GP misdiagnosed me twice over a 7 month period, sending me away on 2 separate occasions, saying there was nothing wrong with me when in fact I had cancer. And during this 7 month period my cancer was progressing at an alarming rate so by the time it was decided that I would dip into my private healthcare for a second opinion I was already Stage III and on the cusp of Stage IV (which would have meant palliative care only). So I have been very lucky (I have two young children age 8 and 10 so I had every reason to keep myself alive!) which had I listened to that GP and not gone back a third time and demanded a referral, I would not be here now. So I have every reason to be very grateful that my husband paid all those years into this policy.

But £20,000 a year just as insurance is exponentially higher. My cancer isn’t a lifestyle choice. My type of cancer is caused by a virus that can change rogue cells to cancer not because I have an unhealthy lifestyle. I eat healthily, I don’t drink, have never smoked and I take regular exercise.

We expect premiums to increase, of course we do, they’re running a business but not to cripple us! This seems completely disproportionate and just unacceptable.

Vitality has us over a barrel. I’ve only just recovered and the future is by no way certain, we have paid in to that policy for 23 years (over £100,000) and now they’re going to make it impossible for us to stay. It is appalling.

I am in remission now (in my 3rd year) so my annual costs for the scans that I have to have until I reach 5 years cancer free will be £2,250 (I am lucky that my cancer is highly curable even at stage III). And for that they want £20,000. But if we let the policy go I will never get insurance again and, yes, I can go into the NHS system but then why have I paid faithfully for the last 23 years hoping that this policy would take me into my old age?

Please be kind… yes private health is a luxury but we have chosen to do without other things in life in order to afford this and having had cancer it has been worth its weight in gold but to be punished like this as a cancer patient is just unacceptable.

Insurance companies all get their pound of flesh in the end… shameful.

OP posts:
KindnessisKey · 13/06/2024 11:10

BIWI · 13/06/2024 11:02

I really don't see what the issue is here. You have paid for insurance, which has given you a lot of cover during your working life, and then you've used it to pay for private medical treatment. Of course they're going to put your premiums up. Insurance is something you pay for that you hope you're never going to have to use - but there's a cost to using it.

I'm very sorry, obviously, about your cancer diagnosis, and I'm glad you're in remission.

But you really do need to understand that private medical insurance - like any other insurance - is a business.

For context, our car and home/contents insurance both increased by 30% this year, despite no claims.

As PP have said, the best thing you can do now is to shop around, but with a pre-existing condition/diagnosis (especially as serious a one as cancer) is always going to mean higher premiums.

The issue is a 300% increase @BIWI

300% 😳😳😳

and if you don’t think that’s an issue then let’s hope they don’t put your car and home insurance up by 300% and we don’t let you moan about it 😂

OP posts:
Nowanextraone · 13/06/2024 11:10

Firstly I'm SO sorry about what you've been through with cancer, you poor thing. Secondly never apologise for any decisions you make for you and your family, especially when the NHS provides such an awful service these days (I am an NHS physio and I'm embarrassed of the standard of care we provide over all these days)

That's a mad increase isn't it?
We got private healthcare cover for our whole family and a few years ago Vitality was the cheapest. Then my 7 year old daughter got type 1 diabetes, so she's got to stay with Vitality but the rest of us have moved to Aviva which was cheaper when it came to renewal last year. Having private healthcare cover is on a limited time frame for us because when it starts getting wildly expensive, we'll have to give it up. We are due to renew soon so I dread to think what Vitality will quote for my daughter now! We've never claimed on it for her diabetes or anything else.

Eeeden · 13/06/2024 11:16

I think insurers always come out quids in. With premiums of £20,000 plus I would put the same amount in a bank account each year and build up my own health fund.

BIWI · 13/06/2024 11:23

But you're missing the point @KindnessisKey - you've had to claim on your insurance, and that's what's making your premiums rise. Yes, it's a horrible amount to have to consider, I quite get that! Presumably the care that you had, and any treatments, were also very costly.

Other insurances are rising rapidly even if people haven't made a claim.

KindnessisKey · 13/06/2024 11:23

Nowanextraone · 13/06/2024 11:10

Firstly I'm SO sorry about what you've been through with cancer, you poor thing. Secondly never apologise for any decisions you make for you and your family, especially when the NHS provides such an awful service these days (I am an NHS physio and I'm embarrassed of the standard of care we provide over all these days)

That's a mad increase isn't it?
We got private healthcare cover for our whole family and a few years ago Vitality was the cheapest. Then my 7 year old daughter got type 1 diabetes, so she's got to stay with Vitality but the rest of us have moved to Aviva which was cheaper when it came to renewal last year. Having private healthcare cover is on a limited time frame for us because when it starts getting wildly expensive, we'll have to give it up. We are due to renew soon so I dread to think what Vitality will quote for my daughter now! We've never claimed on it for her diabetes or anything else.

What a lovely message @Nowanextraone ♥️

Thankfully all tickety boo now but yes, like you, I think this a preposterous hike! I’ve had the audacity to claim on my policy that I’ve paid into for 23 years!

I have to laugh when people say “I don’t see what the issue is?” Really… if someone just suddenly increased your bill by 300% you wouldn’t balk at that??? Mmmm…

But hey, everyone has an opinion. I have to say all the NHS staff I have met at then Marsden have been incredible. I can imagine it’s a huge struggle which, as I’ve said before, is why I chose to use my policy so I didn’t put even more stress on the NHS system. I’m sure you’re doing an amazing job and your patients are very lucky to have you! My best friend is a cancer surgeon. Goodness she works hard (sadly not a specialist in my cancer) and the rubbish she has to put up with at work is very stressful.

As a country we are hugely privileged to have a free health care system, it’s sad that it’s being run down and can’t cope. And even when you try to help by opting out and not only am I paying for the NHS care in my taxes (but not using it) and then I pay for private healthcare on top of this, people want to berate you for having the audacity to say a £20k per annum policy for me is perfectly acceptable…

Frankly I think these people are not speaking from experience. I think they probably think “first world problems” if I can afford to pay for private health then I’m probably wealthy and I deserve this price hike. Well I’m not wealthy. I just took over a a policy from my work when I left and I have scrimped and saved to keep it going forn23 years just, god forbid, we ever needed it. And we do unfortunately…

Now it’s so far out of reach we feel justly taken for a ride! Blooming insurance companies!!! I hope you find a way to keep your policy going. I fear that come July 4 we are in for a bumpy ride! 🤪

OP posts:
KindnessisKey · 13/06/2024 11:25

BIWI · 13/06/2024 11:23

But you're missing the point @KindnessisKey - you've had to claim on your insurance, and that's what's making your premiums rise. Yes, it's a horrible amount to have to consider, I quite get that! Presumably the care that you had, and any treatments, were also very costly.

Other insurances are rising rapidly even if people haven't made a claim.

I’m not missing the point at all, I completely understand the point but the point is vastly inflated. The inflated price does not reflect what I’ve cost them! Dont forget I can see my bills for my treatment.

OP posts:
KindnessisKey · 13/06/2024 11:26

Eeeden · 13/06/2024 11:16

I think insurers always come out quids in. With premiums of £20,000 plus I would put the same amount in a bank account each year and build up my own health fund.

Exactly what my husband and I just said. We should have spent 23 years putting increasing moneys equivalent to this away for future healthcare and that money would still be ours and not in some insurance fat cat’s pocket!!! Frankly it’s a rip off when you actually need it.

OP posts:
stressedespresso · 13/06/2024 11:30

How much were you paying at your last renewal vs this year OP?

wondernet · 13/06/2024 11:33

A lot of people these days stop paying for insurance and go as self paying whenever they need to see a doctor. Works out much cheaper unless you need a big operation, which hopefully you won't need every year.

Tryingtobewellbalanced · 13/06/2024 11:36

Fwiw I think you are completely justified to wince at the increase in premium. They are basically pricing you out - basically Vitality are saying you've had your payout now go away and don't come back.

I'm a bit worried that whilst enjoying the affordable monthly premium (and peace of mind) now we have just been baited into rising premiums with every passing year. Then if/when we need it we will either get fobbed off or be quoted unaffordable premiums.

I think the lesson from this thread is maybe have your own emergency health fund...or easily releasable equity if we ever need to fight for our life. This survival of fittest strategy keeps us on our toes!

sixtyandsomething · 13/06/2024 11:39

I am very surprised that you expect you can still get insurance. Its a business, and you are a very high risk now, so it is completely normal not to be able to get insured, or for the insurance to be massive. I had insurance, than I got cancer, and they paid out, and I am now uninsurable - that is how it works

Nowanextraone · 13/06/2024 11:39

KindnessisKey · 13/06/2024 11:23

What a lovely message @Nowanextraone ♥️

Thankfully all tickety boo now but yes, like you, I think this a preposterous hike! I’ve had the audacity to claim on my policy that I’ve paid into for 23 years!

I have to laugh when people say “I don’t see what the issue is?” Really… if someone just suddenly increased your bill by 300% you wouldn’t balk at that??? Mmmm…

But hey, everyone has an opinion. I have to say all the NHS staff I have met at then Marsden have been incredible. I can imagine it’s a huge struggle which, as I’ve said before, is why I chose to use my policy so I didn’t put even more stress on the NHS system. I’m sure you’re doing an amazing job and your patients are very lucky to have you! My best friend is a cancer surgeon. Goodness she works hard (sadly not a specialist in my cancer) and the rubbish she has to put up with at work is very stressful.

As a country we are hugely privileged to have a free health care system, it’s sad that it’s being run down and can’t cope. And even when you try to help by opting out and not only am I paying for the NHS care in my taxes (but not using it) and then I pay for private healthcare on top of this, people want to berate you for having the audacity to say a £20k per annum policy for me is perfectly acceptable…

Frankly I think these people are not speaking from experience. I think they probably think “first world problems” if I can afford to pay for private health then I’m probably wealthy and I deserve this price hike. Well I’m not wealthy. I just took over a a policy from my work when I left and I have scrimped and saved to keep it going forn23 years just, god forbid, we ever needed it. And we do unfortunately…

Now it’s so far out of reach we feel justly taken for a ride! Blooming insurance companies!!! I hope you find a way to keep your policy going. I fear that come July 4 we are in for a bumpy ride! 🤪

Exactly, everyone was horrified by the increase in energy bills and mortgages, but if people choose to pay for private healthcare or education, so many people are gleeful when prices go up and almost enjoy seeing people punished for having the audacity! If people don't like the so called inequality, then mortgages are also a luxury as not everyone can afford to buy a home either!

We have a dog and the insurance went up wildly this year too. Everything is going up, apart from our salaries!! Really fed up with it but I think it's only going to get worse.

So glad all is well for you now 🙌 Don't worry about people on here having a go, I never find people are like this in real life, or if they are, they're at keast quiet about it and not so nasty! Loads of my NHS colleagues also have private health cover....read into that as you will!
X

KindnessisKey · 13/06/2024 11:42

Tryingtobewellbalanced · 13/06/2024 11:36

Fwiw I think you are completely justified to wince at the increase in premium. They are basically pricing you out - basically Vitality are saying you've had your payout now go away and don't come back.

I'm a bit worried that whilst enjoying the affordable monthly premium (and peace of mind) now we have just been baited into rising premiums with every passing year. Then if/when we need it we will either get fobbed off or be quoted unaffordable premiums.

I think the lesson from this thread is maybe have your own emergency health fund...or easily releasable equity if we ever need to fight for our life. This survival of fittest strategy keeps us on our toes!

Absolutely well said and I wish that’s exactly what we had done and I do think it’s the way forward for children. The only caveat being if you find yourself in need of “big care” in a short space of time when you haven’t saved or invested enough! It’s ann absolute conundrum isn’t it. Damned if you do and damned if you don’t!

and yes, we were quite wincy when that quote arrived let me tell you 🤣

OP posts:
RedHelenB · 13/06/2024 11:44

KindnessisKey · 13/06/2024 09:02

Good luck when it’s your turn to get cancer then @RedHelenB Hopefully you won’t find that unreasonable!!

I don't agree with private health care so it won't make a difference to me if you think about it in terms of car insurance, you have a claim and they pay out large amounts of money then the next year your premiums go up considerably. I'm just saying it from the insurance company viewpoint, they exist to make money not out of concern for your cancer.

stressedespresso · 13/06/2024 11:45

This is making me very, very nervous for our next Bupa renewal. We’ve had to use the policy far more than I’d like recently (out of necessity of course) so I’m expecting a jump. Just hoping and praying that we don’t get priced out. I can see it going in the way of car insurance prices 😩

stressedespresso · 13/06/2024 11:46

RedHelenB · 13/06/2024 11:44

I don't agree with private health care so it won't make a difference to me if you think about it in terms of car insurance, you have a claim and they pay out large amounts of money then the next year your premiums go up considerably. I'm just saying it from the insurance company viewpoint, they exist to make money not out of concern for your cancer.

Please take your typical MN virtue signalling elsewhere

Mindymomo · 13/06/2024 11:51

@KindnessisKey Yes, I cannot fault AXA, my DH heart op was in the region of £25,000 and was during lockdown when all private hospitals were passed over to the NHS, the hospital asked me several times, if he definitely had private insurance as they were bending over backwards to get him in. I never saw one bill, the only one I paid direct due to the excess and this was the private anesthetic. AXA even paid me £1,500 back, as they were paying double rates during Covid for staying in an NHS hospital, although he had a private room.

KindnessisKey · 13/06/2024 11:52

Nowanextraone · 13/06/2024 11:39

Exactly, everyone was horrified by the increase in energy bills and mortgages, but if people choose to pay for private healthcare or education, so many people are gleeful when prices go up and almost enjoy seeing people punished for having the audacity! If people don't like the so called inequality, then mortgages are also a luxury as not everyone can afford to buy a home either!

We have a dog and the insurance went up wildly this year too. Everything is going up, apart from our salaries!! Really fed up with it but I think it's only going to get worse.

So glad all is well for you now 🙌 Don't worry about people on here having a go, I never find people are like this in real life, or if they are, they're at keast quiet about it and not so nasty! Loads of my NHS colleagues also have private health cover....read into that as you will!
X

@Nowanextraone 😘 we are kindred spirits here and yes, we shouldn’t apologise nor feel bad for doing what we think is right for our family and with our own free income.

Our dogs health insurance is up from £65 to £120 and he’s never used that either! I think we’ll just bin that and pay it into an account and hope we never need it (though said that last time and bill ended up astronomical) but at £1440 a year (he’s only 5) we’d be better just popping that into an account and then it’s still our money and a lump sum if he needs it.

At this rate we’ll all be packing up and leaving Britain soon anyway…. 🤣 Xx

OP posts:
KindnessisKey · 13/06/2024 11:55

stressedespresso · 13/06/2024 11:46

Please take your typical MN virtue signalling elsewhere

Well said @Mindymomo 👏🏻 👏🏻👏🏻👏🏻

I think @RedHelenB is definitely in the wrong post if she doesn’t like people with the option of private health care!

Dear Helen, cheer up, you could have cancer!!!!

🤣

OP posts:
MugPlate · 13/06/2024 11:56

I don't have private insurance but it sounds like they're trying to off-roll you. They want you to leave.

KindnessisKey · 13/06/2024 11:56

RedHelenB · 13/06/2024 11:44

I don't agree with private health care so it won't make a difference to me if you think about it in terms of car insurance, you have a claim and they pay out large amounts of money then the next year your premiums go up considerably. I'm just saying it from the insurance company viewpoint, they exist to make money not out of concern for your cancer.

Oh jog on @RedHelenB Helen… we don’t agree with you so off you pop to pick up your free money from the government courtesy of us!

OP posts:
angstridden2 · 13/06/2024 12:00

I had private insurance with BUPa for about 8 years until the premium doubled one year, despite my never having needed to claim.They wouldn’t budge so I am now retired and reliant on the NHS. I think we will have to go the European route of insurance/state support.iIt seems to work well in Germany,France and other countries and no one else has followed the NHS model I believe.

KindnessisKey · 13/06/2024 12:01

MugPlate · 13/06/2024 11:56

I don't have private insurance but it sounds like they're trying to off-roll you. They want you to leave.

Absolutely, and as a customer of 23 years I find that quite insulting! I do understand it. They’re a business and a business that preys on people’s health (or lack thereof). It’s betting really, if enough people pay them then odds are they’ll make a profit as most won’t have to use it for big sums. But you pay them all this money for 23 years then that’s it, treatment done - you’re a cancery person and we don’t want the likes of you on our books! 😂 I mean I hope I don’t need them anymore, I hope that my dalliance with cancer is over and done with! In fact if it isn’t they probably wouldn’t treat me anyway as I’d be considered incurable so actually I’m probably ironically a safe bet!!!

OP posts:
stressedespresso · 13/06/2024 12:03

KindnessisKey · 13/06/2024 12:01

Absolutely, and as a customer of 23 years I find that quite insulting! I do understand it. They’re a business and a business that preys on people’s health (or lack thereof). It’s betting really, if enough people pay them then odds are they’ll make a profit as most won’t have to use it for big sums. But you pay them all this money for 23 years then that’s it, treatment done - you’re a cancery person and we don’t want the likes of you on our books! 😂 I mean I hope I don’t need them anymore, I hope that my dalliance with cancer is over and done with! In fact if it isn’t they probably wouldn’t treat me anyway as I’d be considered incurable so actually I’m probably ironically a safe bet!!!

Could you look at going within a different insurance company in that case? Of course your cancer would be omitted as obviously it would count as pre-existing but it may end up being cheaper this way and at least you’d still have cover for any new ailments

KindnessisKey · 13/06/2024 12:03

angstridden2 · 13/06/2024 12:00

I had private insurance with BUPa for about 8 years until the premium doubled one year, despite my never having needed to claim.They wouldn’t budge so I am now retired and reliant on the NHS. I think we will have to go the European route of insurance/state support.iIt seems to work well in Germany,France and other countries and no one else has followed the NHS model I believe.

Yes @angstridden2 I think you might be right. I’m so sorry the prices you out just then you’ve retired. That’s incredibly unfair.

I find these insurance companies to be quite unethical really in hindsight.

OP posts: