It’s a horrendous system.
I am 43. I’ve had back troubles for years but my last pregnancy exacerbated issues to the point I could barely walk. I am now also having issues with one knee being incredibly painful and I’m struggling to live a ‘normal’ life.
You can only make appointments at 130 on a Friday. Normally I’m at work then and you can be on the phone for hours. I’m actually on maternity leave at the moment but you just cannot get through. I’ve tried going in but with two small children waiting for hours isn’t feasible.
The only thing I can think of is to go private but I don’t want an online appointment! Does anywhere offer a system where you can actually SEE someone?