She used her initiative!!!
She advised us that we could stay and wait the 2 hours to see a doctor, but if we decided not to wait and to go to a pharmacy and get some steristrips we could save ourselves the time as that is what they would do to seal up the deep cut on DS2's eyebrow
Then she said.. infact as it is bleeding quite a lot (it was bleeding but not lots) she could put some steristrips on for us so that he didn't bleed all over the place whilst we were waiting for the doctor... and she could give us a head injury leaflet to read whilst we were waiting...
but she also needed us to know that we were under NO obligation to wait..
so we arrived at about 6pm and walked out at about 6.15 with DS2's head cleaned and steristripped with all the info we would have waited 2 hours for
Brilliant!!
The only sadness is we can't write to the hospital to say thank you because she didn't follow proceedure and I don't want to get her in trouble. So if you read this (I think you mentioned you have kids so it is possible) THANKYOU!!!!!