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Is this the new etiquette at the Dr

36 replies

hattie43 · 01/11/2023 18:00

I had an ECG on Monday following chest pains on Saturday and the Dr noticed my heart rate was marginally fast , he said this could be anxiety because of being at the Dr's and worrying . He said to be on the safe side I had to come back the next day for blood tests . This is where I was surprised. He said I would only get a call if there was anything on the blood tests indicating an anomaly . I
Haven't had a call .
Is this usual these days ? I haven't been to the Dr for years so don't know if this is new , I wouldn't want to assume it's all clear if they've just forgotten to look or ring ?

OP posts:
SisterMichaelsHabit · 01/11/2023 19:56

DumboHimalayan · 01/11/2023 19:53

@SisterMichaelsHabit obviously you didn't get to the part where I said But I guess maybe IRL most people are either happy to go with the "no news is good news" system since that's what they're used to, or they have the app and use that, meaning that spending a load of effort implementing a system to notify people that everything's fine would only result in more ongoing work than dealing with the odd call from someone checking if their test results were actually okay.

No, I read the whole thing. Sorry it seemed irrelevant to believe patients' happiness was taken into account for the decision-making process, so I didn't realise the second half of that messy run-on sentence was you contradicting yourself from the paragraphs above and below.

DumboHimalayan · 01/11/2023 20:01

SisterMichaelsHabit · 01/11/2023 19:56

No, I read the whole thing. Sorry it seemed irrelevant to believe patients' happiness was taken into account for the decision-making process, so I didn't realise the second half of that messy run-on sentence was you contradicting yourself from the paragraphs above and below.

I apologise if my writing isn't up to your high standards.

You say contradicting, I say pondering about different sides of an issue that I don't have inside knowledge of on a casual discussion forum because I've got ten minutes spare, let's call the whole thing off.

itsgettingweird · 01/11/2023 20:20

It's the same at my surgery.

However I also have the app so can check the results and confirm they say routine action.

Mumaway · 01/11/2023 20:22

We had this recently after DD2 had a blood test. The receptionist was surprised I rang. She tried to convince me no news was good news, but as someone who works in the NHS and sees daily the things that fall through the cracks I definitely would always follow-up!!

Aparecium · 01/11/2023 20:34

All the GP surgeries I have ever been registered at have used the 'no news is good news' system. And I have always called back to check my results, as three members of my family have had important problems flagged up on blood tests, but no call from the surgery.

Changethetoner · 01/11/2023 20:37

I have no idea what "APP" some of you are talking about, so I guess it is not available in my area. Those of us who don't have this are expected to trust the system works. EEEk.

longtompot · 02/11/2023 11:04

I have only been phoned back on the same day as a blood test due to the results not being good.
I use an app called Airmid which is linked to the NHS and the surgery and shows my results on there. I can also log into an online account with my surgery and get the results there. Currently that has taken about 3-4 days to get the results on both

LimeMango · 02/11/2023 12:25

Changethetoner · 01/11/2023 20:37

I have no idea what "APP" some of you are talking about, so I guess it is not available in my area. Those of us who don't have this are expected to trust the system works. EEEk.

The NHS App. It’s available in England, I don’t know about elsewhere.

HideTheCroissants · 02/11/2023 13:41

LimeMango · 02/11/2023 12:25

The NHS App. It’s available in England, I don’t know about elsewhere.

But not all GP surgeries use it. You’re supposed to be able to use it for appointments, repeat prescriptions and test results but my surgery only use it for repeat prescriptions (and even then it’s rarely updated - only two of my prescriptions are on there).

huuskymam · 02/11/2023 14:12

My surgery sends an email if all is well and a phone call if something shows up.

Nippi · 02/11/2023 15:25

I believe all GPs now have to share everything on the NHS app.
Download it and have a look.

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