Hear hear.
My GP rings me once every 4 weeks as I have numerous health problems. Now this may seem ideal and reassuring. In reality it couldn't be far worse. What happens is she has significant time off which is always before, during, and after the children's school holidays. I happen to know she has several children, so OK fair enough, she's effectively a part-time worker -or- at the very least has significant holiday leave on every single school holiday which means she's not present.
This means she doesn't actually ring me every 4 weeks at all. Also sometimes she forgets to book me in. Also it causes a 'system fail' as on the system at the GP surgery if they see I have a future appointment with her, they refuse me an emergency or urgent appointment by fobbing me off saying I can speak to my regular GP on our booked appointment in two / three weeks time.
Worse, she forgets basic information about me and we often have the same conversation over and over again. I haven't pointed this out to her yet but next time, I will try to politely word that we have had this discussion.
Far worse, I realised that she's also on an agenda to 'not progress' and 'not refer' my very serious issues. She prefers to close them down or minimise them or take a 'wait and see' stance when I do not at all agree and this has profoundly and negatively affected my health - but what am I supposed to do make a complaint about every single interaction? I'm already complaining a lot and I think they've got me down as a serial complainer even though when they do look into what I'm saying they agree with me and apologise about whatever the issue was.
I realise after some time, my GPs only goal is to not make any referrals. Whereas I need her to push me forward, I'm waiting for so called 'emergency / urgent' surgery and my health is profoundly affected. I wrote to the practice saying this situation has become untenable as I need care co-ordination for my serious issues. They never replied and bizarrely at the same time removed me as a patient from their books (I had myself reinstated and they said it was an 'error').
I guess my GP makes good money for the hours she works, she tows the practice policy by not costing them any money by not making referrals, she is polite and quite charming and sweet even, I enjoy chatting with her, but on analysis she doesn't give a monkeys, she's disengaged, she not taking action, she's not even remembering our discussions. I think there's a lot of GPs with young families who probably are like this - just cruising and taking the salary. Also I suspect it's a job where not actually giving a f*ck could serve very well as the stress would be killer.