I've just been to the dentist today as a NHS patient and I'm really confused.
I was told that my teeth are in a terrible condition and that I have severe gum disease.
I asked about root planing and the dentist looked shocked and said "where did you read about that?" And gave me some strange reply about how I'm not able to have root planing done.
She said she will clean my teeth the next time I visit, but I was under the impression that root planing is the treatment available for severe gum disease.
Should I make a complaint?