I am due a hysterectomy next week and am having it done privately. The surgeon has met me once in person and I have had 2 zoom consultations, the second was yesterday. I was astounded that he'd not bothered to read my notes before the call and didn't seem to have much of a clue despite my complex medical history and being high risk. He mentioned me going into menopause after the surgery despite me having already started this process almost a year ago and already being on HRT, and I had asked him a question about this medication just last week! I also gave him copies of my CT and MRI scans a few months ago and when I asked if he still had them to review prior to the operation he said he'd prefer to wait and see what he finds during surgery, but I think he should at least try and he as prepared as possible. I'm really panicking now as he seems quite erratic and not focused. Should I email or speak to his secretary to air my concerns? Or send an email to him outlining everything?