@princesspenny
Hi, yes, I did read the Honey Rose case - truly devastating.
I did speak to the practice manager and she was awful - she said she couldn't comment as she was not the one doing the examination on my child!
When I told her my daughter had severe hydrocephalus, all she said was to please keep in touch and let her know if there was anything she could do! She was totally dismissive.
I keep asking her why my daughter's swollen optic nerves were not noted even though they were as clear as day on the Optomap photo and again, she said she couldn't comment as she was not the one dealing with my daughter at the time.
I asked the optician at the time if the optic nerves were ok, as I know you can tell a lot from an eye exam and the optician said they were fine. Apparently the swelling was seen on the slit lamp exam too!
After Googling, even I could tell they were swollen on the photo!
This was a small independent opticians that my family have used for many years.
I'm so disgusted, you go to a medical professional and believe what they say.
I will complain to the GOC as I wouldn't want this to happen to anyone else.
Thank you x