Just found out that a very close relative attended an appointment with a consultant that was meant for me to go to, and they spoke incessantly and I was never seen by said consultant as a result, nor was there any follow up to help with my medical situation at the time. This was over 15 years ago and if I had gotten the correct treatment my life could have been totally different.
Who is at fault and what can I do about it now? It was devastating to only just find this out after so long