Granny - my dd has had several operations although not at the Evelina. The following is copied from a site I use for children with heart problems. Obviously the ward info will be different but pretty much the same IYSWIM. Hope it helps with the practicalities.
Accomodation... they have a Ronald MacDonald House..... 10mins away by bus on the Guys site. The bus runs 7am-10pm Mon-Fri and is free for Mac House resisdents and hospital staff.
It runs every 15mins before 7pm and after that every half hour. You get on at the St Thomas' car park and off about 2mins down the road from Mac House.... i sounds like a fuss, my hubby did it nealy every day and i did it 3 times, it was fine. At weekends you have to use the buses, £1.50 its a bit more awkward but ok once you know what you're doing. What i would do is befriend some-one on the ward and ask to travel back with them that night... but i'm a whimp and don't like working things like that out myself, but my hubby and mum did!
There is nurses accomodation you can pre-book for £30 for a single and £45 for a double room (i think), there are rooms on the St Thomas' and Guys site. We didn't use it though. There is no cancellation fee, not even when cancelled at the last minute.
If your child is in PICU (second floor, forest) you can have a room on the first floor if one is available. We were lucky to get one and they are basic but clean.. a bed, wardrobe and shower room. There is also a lounge but we didn't use it.
Food
hmmmm... i don't think whats at the Evelina can be classed as food There is a 'surf shack' on the 3rd floor which is nice but only does sandwiches, cakes, hot/cold drinks... there is similar on the ground floor. I'm sure though if i remember its only open Mon-Fri 9-5!
St Thomas'... there is 'Toms 2', its crap (in my opinion!) same sandwiches, plus nasty pizza's and potatoe wedges. If your lucky enough to get one of the 3 baked potatoes they cook daily they're ok!
There is also the 'Shepherds Resturant' open between 12-2pm daily, my mum and Chris said thats quite nice, but i never left Grace to go.
Outside.... If you go out of the St Thomas' building, cross the road and go straight ahead then there is a row of a few resturants and takeways.
If you leave the hospital via the St Thomas entrance and walk to the river turning right along the Thames path you will reach loads of good places to eat.
- Queen Elizabeth Hall: the first place you come to is the new development of restaurants and shops at the Queen Elizabeth hall. There is a Giraffe cafe, a Wagamama and a Strada which are all good for chain places. There is also a book shop.
- National Film Theatre: The cafe and bar in the NFT are brilliant. The cafe serves fab jacket spuds with loads of interesting fillings. In the summer you can sit outside and watch the world go by....I did alot of thinking and talking in there after my antenatal scans at Guys.
- Gabriels Wharf: A little further down the Thames (but still only ten minutes from Evelina there are a couple of lovely places in Gabriels Wharf. There is an OK Italian which has ace views over the Thames. Also, the Gourmet Pizza Co. does delicious pizzas.
Shops
Go out of St Thomas and turn left keep walking over the bridge, look over the road and you'll see a very very small Tesco metro, it sells quite a few handy items and food. There is also a boots there.
There is a bigger Sainsburys, my mum always went for us (bless her!) but she said its about a 5-10min walk from the Mac House.
Parking
hardly any, also its within the London cengestion charge zone. Get the tube in. If you get off at Wetminster Station, its a few mins in the cab, costing £3-5.
On the Ward (Camel- cardiac Ward)
One parent can sleep by the bedside. There is a nice parents room with tea/coffee/milk all provided, fridge, telly, a fab brown leather sofa and chairs!
Down the other end of the ward (Neuro end) there is a parents Kitchen (you don't actually get shown it!).... with all normal appliances to use.. VERY handy, we cooked Grace's food at Mac House, froze it and re-heated in the kitchen. We also bought ready meals for ourself, not ideal but better than that bloody Toms 2! There is an oven, fridge/freezer etc if you get chance to cook.