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Two week wait (for hospital) but no appointment

24 replies

Lovelilies · 29/06/2017 16:26

Been referred to hospital (colorectal team I found out after ringing myself today) under the 2 week wait.
Referred because of unintentional weight loss, and rectal bleeding. This was two weeks ago.
I called GP to see what was happening, they said I should call the hospital as the referral had been sent.
Spoke to outpatients who said they'd received the referral but don't have any appointments as they've had a lot of referrals recently.
WWYD? Sit and wait? Or something (not sure what else I can do as I've already called up and they said they'll send a letter once they have a spot for me).

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Lovelilies · 29/06/2017 17:25

Anyone?

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WhatWouldLeslieKnopeDo · 29/06/2017 17:54

Did they give any indication of when they would have an appointment available?

Good luck with your appointment Flowers

Can you ask your GP to try and chase up?

WhatWouldLeslieKnopeDo · 29/06/2017 17:55

Sorry I know you've spoken to the GP already but if the hospital is not acting on the referral then it might be something the GP can push

Lovelilies · 29/06/2017 18:16

The GP said it's out of their hands when I asked if they'd chase it up.
The outpatients appointment people just said they can't give me a date yet as all the clinics are full... didn't even apologise Angry

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Lovelilies · 29/06/2017 18:17

It'll be 2 weeks tomorrow that I was referred.

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RaspberryBeretHoopla · 29/06/2017 18:18

If you have been referred under the 2 week rule and aren't going get an appointment in that time then you can ask to be seen in a different PCT that does have appointments on the 2 week rule. Press for it.

Are you concerned about cancer?

RaspberryBeretHoopla · 29/06/2017 18:19

Isn't it 2 weeks after receipt of the referral letter? Not 2 weeks after the writing of the letter.

WhatWouldLeslieKnopeDo · 29/06/2017 18:25

That's no good at all.

I think I'd probably contact outpatients again and ask again for a specific date. Make sure you mention that it is an urgent referral. Otherwise perhaps PALS? Even if the clinics are booked in advance they ought to have future dates Hmm

You could try Beating Bowel Cancer for advice. They have a telephone helpline who could perhaps tell you who best to speak to.

RaspberryBeretHoopla · 29/06/2017 18:40

They should have a specific 2 week clinic appointment contact.

SequinsOnEverything · 29/06/2017 18:48

It is two weeks from the hospital receiving the letter, not the letter being written. However, here (Taunton and Somerset NHS trust) most 2ww referrals are electronic.

The hospital won't want to be delaying your first appointment, if (and it hopefully won't be the case) you did have cancer you would then be behind on your pathway and they get big fines for not starting treatment within 62 days of receiving the referral or 31 days of diagnosis (I think, I've been out of cancer services for a while now).

I'd keep phoning them every day until they get you in. If yoi can find the number for either the colorectal team or ideally cancer services then phone them. Cancer services will be the ones worrying about the fine so more motivated to get you in asap.

Lovelilies · 29/06/2017 19:19

Thank you for your replies.
Haven't told anyone IRL don't want to worry them unnecessarily.
I'll call again tomorrow and see what's what

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Augustbabyyeah · 29/06/2017 19:24

You need to keep on to them, perhaps tell them you can take a cancellation. Good luck.

27Harper · 30/06/2017 23:33

That's a pain. I also got a referall 2 weeks ago sent and still have no appointment. They may just be very busy but it is annoying. Maybe you could ask the gp if you could be referred any quicker? I'm not sure if they can do that if they're really busy but I would still try to get on top of it to explain the reason for your symptoms. Good luck hun

Sickofthinkingofnewnames · 01/07/2017 18:12

I've found it helpful to tell the appointments team that you can /will take short notice cancellations.They will be doing everything they can to get you in as soon as possible. I hope it all works out for you.

Lovelilies · 05/07/2017 10:04

Still no news... I'll call today

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Evizza · 07/07/2017 00:01

Did you get an appointment? I'm currently in the '2 week referral' wait and am going crazy Sad

wheredoesallthetimego · 07/07/2017 06:24

That's not acceptable - go via PALS and kick up a stink.

washinggotdarkedon · 07/07/2017 18:39

According to this, they need to find another appointment at a different hospital for you.

Lovelilies · 07/07/2017 20:12

A letter has finally come, appointment scheduled for 19th July. Since the GP appointment I've been having strange mid cycle spotting, and right sided abdo/pelvis pain.
I wish it wasn't so long til the hospital appointment 🙁

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Lovelilies · 07/07/2017 20:12

Sorry you're going through this too, Evi.
Can I ask why you've been referred?

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Lovelilies · 07/07/2017 20:17

And you, 27, sorry I missed your post.

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wheredoesallthetimego · 07/07/2017 23:56

That's not good enough. They can squeeze you into a clinic sooner. Ask to speak to whoever is in charge of the 2ww pathway.

Lovelilies · 12/07/2017 07:22

They managed to squeeze me in to a clinic last night. The dr is arranging a colonoscopy, endoscopy, ultrasound scan.
Seems to think it's unlikely to be anything g serious though.

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WhatWouldLeslieKnopeDo · 12/07/2017 08:17

I'm glad they managed to see you sooner. Fingers crossed for all your tests Flowers

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