It's something he has to have done periodically due to (we assume) wearing those little earphones most nights. Anyway, he went along to the nurse this morning who said the wax was too hard and to come back next week. But more interestingly, she said this practise of syringing would be stopping in the near future because of risk of infection. If thats the case, then what do you do about shifting the wax? And what product to other people use to shift it? TIA