Bit miffed that a mum who doesn't like me is now frigggin receptionist at my gp surgery.
I have had surgery that I absolutely 100% do NOT want her to know about (nasty gossip)
When you ring up to make an appointment I'm sure it's just name address etc, but what about things like test results and X-rays and so on? Do yu look into the records? Do you see it? Or it it just something on the periphery of the records that's accessed?