Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

General health

Mumsnet doesn't verify the qualifications of users. If you have medical concerns, please consult a healthcare professional.

Any GP receptionists out there? Can you see medical records easily? What DO you see?

33 replies

QOD · 22/04/2014 21:05

Bit miffed that a mum who doesn't like me is now frigggin receptionist at my gp surgery.

I have had surgery that I absolutely 100% do NOT want her to know about (nasty gossip)

When you ring up to make an appointment I'm sure it's just name address etc, but what about things like test results and X-rays and so on? Do yu look into the records? Do you see it? Or it it just something on the periphery of the records that's accessed?

OP posts:
Bugsylugs · 23/04/2014 00:13

Op as others have said you can have your records so she cannot access them but it will be at the surgeries discretion. It is a sackable offense to abuse confidential medical info.ditto your dd info

ThePrisonerOfAzkaban · 23/04/2014 00:13

Yes you can get something removed but it's not an easy process, mum got some history removed from hers or hidden better, I was a lot younger so don't know the full story but something can be done. Think it has to go a panel or appeal

Bugsylugs · 23/04/2014 00:15

Cannot get something completely removed. If it is there in error it can be removed but it can be seen that it has been removed.
If it is a difference of opinion ie yours and the surgery it is unlikely to be removed

whatshallwedo · 24/04/2014 23:35

I work for the NHS and have access to records as part of my job. If we come accross a person we know or know of then we aren't allowed to go into that record and have to ask a colleague to do it instead.

This has always been said to protect us and the patient as we have full access to records within our county not just our home town.

I have often wondered whether this is a rule just for our team or whether it is an NHS wide rule as it should be really.

3littlefrogs · 25/04/2014 08:09

That is how it should be whatshallwedo.
I think the worry comes with the op's knowledge of the character of the person in question.

In the end it comes down to the personal integrity of the individual.
I can understand that op is worried because the person concerned is known to be a "nasty gossip".

How we actually stop people like that being employed in sensitive roles I don't know.

Twighlightsparkle · 25/04/2014 12:01

Thingsthatshine

I tried to get something removed from my daughters record, long story but it was an error made by a health visitor , suggesting child protection were invloved with our family, complete erorr. They wouldnt remove that, but instead placed an addentum. My argument was iunless you read the addentum it was not obviously a mistake. still refused.

mikyboy · 06/06/2019 13:16

my now ex wife is very friendly with my GP receptionist, and now something has happened and now i am off to see the practice manager to raise concerns, i really hope she as not been relaying things back to my ex wife,

Oldmum55 · 06/06/2019 18:54

Yes they can access records but (like the DHSS) if caught looking up a file randomly, you can be sacked on the spot.

New posts on this thread. Refresh page