I am almost the opposite to you, although our health problem seems to be the same. My home PCT were brilliant. I got everything I asked for and had all the information I needed. It was the timing of it all that did for me.
Wading through the mire of London Hospital Trusts has been the complete opposite. Possibly incompetent, certainly over stretched, this is why I have so much more faith in the team back at home. How naive I was to think my care would just be picked up by the team in my new area. My GP and a senior physio both suspected Cauda Equina at one point and sent me straight to A&E with a letter and also phoned ahead to let them know I was on my way. After sitting in A&E for four hours I meekly asked if they knew how long it would be, cue absolute chaos, the receptionist had not informed the team WAITING for me that I was there! After various prodding and poking by more and more senior people, and me wondering why no one was mentioning a scan, I find out the MRI is not working, the neuro is on leave and they are arguing about which ward to put me on as the surgeon on call won't admit me to the surgical ward because he knows full well I will be sent to another hospital. There was no way I was being admitted to be transferred the next day, they are discussing putting DD into social care, it's 11pm by now. I discharge myself on the understanding that I go straight to the other hospital the next morning.
I put things in place for DD and warn my DH that he will need to come and then sit at the other hospital all day, as I said above, to be told the registrar has not put urgent on the form, therefore there is no scan slot for me. No one has examined me there, the registrar was incredibly rude, asked me what was wrong and when I started explaining for the hundredth time said "who has told you that? Tell me in your own words, not medical terms. " then pronounced that he didn't go off what other people said, he only worked from a scan. And that was that. Thank God it wasn't Cauda Equina. Which I know it couldn't be because I'm 6 weeks past that point now and no worsening of symptoms in that respect.
I'm sorry for such long posts. It is so helpful to be able to tell someone what has happened. Added to this DD is being treated at GOSH and had her own surgery pencilled in yesterday. It maybe goes some way to explain why I am having to make the decisions I have and why I am having to prioritise her before myself, if you like. Emergency surgery is one thing, then there is no choice, but planned surgery... Well ideally it can be when I only have myself to think about. I really worry about people who are not so well informed or who cannot fight to be seen. What happens to them? Navigating the pathway is difficult enough when you know what's wrong with you. When you deviate from that pathway by moving, like I have, it's almost impossible.