Elderly neighbour - help please

[Mae1]

I’m after advice please. I have an elderly neighbour (75) and I think she is possibly in the early stages of alzheimers (or something similar). She lives on her own, she is not English (from Eastern Europe) and speaks only broken English. Each day I can hear her shouting and lamenting, she believes me and dh are playing music too loud and that we leave the music on all day whilst we’re at work and all through the night! I hasten to add we don’t! Anyway, she has been banging on our wall (we live in an adjoining semi) with her walking stick (or some heavy object) – at all hours of the day and night 4.30am!!!) and shouting at us at the top of her voice. This has been going on since Christmas.
It has got the point where I can’t ignore it. She doesn’t have any family here, just one friend who calls on a weekly basis. I’ve spoken to this friend and she tells me, my neighbour is worried for me as she believes I’m crying out for her help in the night (which I am not, I’m perfectly OK!!). Today she was found by some other neighbours on her doorstep crying.
I’ve called Social Services, who are meant to be visiting tomorrow – but as my neighbour has refused to answer her telephone, I’m sure she will let them in.

What can I do to help her – where can I go – I need your help and advice please.
Thanks

You've gone to the only place. If social services fail to make contact, repeatedly refer back to them until they do. Let them know that she is unlikely to let them in willingly let them in.
They will be used to this. Can you ask her friend if she'd allow you to give her number to social services so they could hear another persons opinion and realise the seriousness?

Social Services have spoken to the lady's friend and know her side of the story - so perhaps that's a good thing. I was considering going and having a word with her GP - she is in the same local practice as me - but I don't if you can do that type of thing!

Well you can speak to the Gp, but obviously he/she cannot give any opinion or information to you r.e. the neighbour.

Perhaps write a letter to the GP if social services fail to contact, so it can be on file, and GP won't feel so much that confidentiality is being broken, but hopefully will act upon the information you give.