hi everyone, i am new to mumsnet, i have a similar issue and wonder if anyone can give me advice. my mum is not a well woman at all. she is depressed along with other things and has to take a total of 10 tablets a day for her problems. a few months ago i found out that she has been picking at her own skin, this may sound weird well it is but i will try an explain as best i can. she has had one hell of a terible life. she has always been a dooer kind of person. she is now 47 and doesnt hardly moove out the house. so she has alot of time on her hands now to think about things this is why i think she has started to do this. she will find a bit of skin on her body and start to pick it, she does this without even realising. she picks an picks at the bit of skin until it turn into a sore. then once it heals she continually picks at it. she has sores all over her from this. one has even got infected. now i have said that she needs help. she cannot stop doing this to herself. everytime she picks i tell her to stop an she does but as soon as i turn away shes at it again. it took me a long time to convince her to go the docs, so she went. her doc gave her cream! that was it. she said i tried to tell him but he didnt want to know. she asked if there was someone she could talk to about it he said no. so yesterday when i came home form work she filled me in on what had happend at her docs appointment earlier on in the day. she went in and had to see a diffrnt doctor. even tho i had made the appoinment for her specifically with her doc who knows what she is taking and that shes really not well thinking that this time he will have to listen. she was sent to a diffrnt doc. she began to tell him about this porblem shes having with her ears. then after that she mentioned about having hot flushes as its getting her really down. then she showed him the worst of all the sores she has done he looked and winced and gave her cream! she said i dont need cream i cant stop doing it to myself, i physically cannot stop it.she was asking him for advice on what to do about her harming herself and he just didnt care. he then ushered her out an said problems to many problems. see anne on your way out about the flushes but you have to many problems.my mum walked out then after really plucking up the courage to admit she was causing this harm to herself. she left the docs forgetting to see anne. so she had to go back. this was like 15 mins after she had that she remebered. she went back in and went to the desk the young girl there said can i help, my mum said yeh i need to see anne for an appointment. the girl said shes doin it now. my mum said erm no sorry love i have just come back in i havnt even give you my name. the girl asked her name got uo went into the back came back an said yeh shes doing it for your now sit over there. my mum then sat for 20 mins. she then went back tot he desk and spoke to a diffrnt girl, my mum said what she was waiting for the girl went in the back came back out an said anne is not even here!!! my poor mum who really isnt well had been sat there for 20 mins on her own because of this girl. i am so so angry i feel like i am going to burst. this is why she doesnt move out the house. the one time i get her to go out make an appointment for her myself, then everything just goes horrible for her. i have never felt more sorry for her in my life. she now will not even consider asking anyone for help regarding this issue and has lost complete faith and confidence in the gp. her notes will clearly state what kind of tablets shes taking an that she is not a well woman but they were obviusly diregared. i am still shaking with anger! what can i do about this anyone? i wanted to complain. it is because of this she is so depressed. she had a medical a few months before christmas an the doctor failed her so all her benefits got affected and now she has to appeal in march. the money she lives on has been basically halved. this is the 2nd time this has happend. i mean my mum will not even open a letter any more she is really ill. i am 25 an work full time, my sister is married with 2 children so she has her hands full. i just dont know how i am supposed to make this better for her? sorry for the life story . but its all getting abit much. any advice or help would be greatly appreciated. x