My advice. Start with the paper work. If he wants to do his family history a DNA test isn't going to produce the interesting information. It'll just give you a bunch of matches which may or may not make sense.
If he's retired I'm guessing he's 50+ so his grandparents would have been born around 1900 or before. This makes it much easier to track through birth, marriage and census records. The census publicly available records now go to 1921 and there's the 1939 register so his parents should be on one or both and this helps to start working out relatives.
A lot of it, you can do for free to a certain extent now (though for accuracy it's better to go through ancestry).
I'm guessing he knows his parents date of birth and roughly where they were born / where they were married.
His starting point is to get hold of their marriage certificate.
https://www.gro.gov.uk/gro/content/certificates/login.asp
There's a fee to order marriage certificates - I'm guessing they married too late to be one digitalised and part of an ancestry subscription.
This will give his parents father's names. From there you look for a birth of your parents and marriages for their parents remembering that births are indexed with mothers maiden names (or a lack of a married name).
It gets more complex and difficult if there are illegitimate children but it's still doable.
My parents have both done DNA tests but tbh id argue it's only useful in certain situations as a bridge to other information and shouldn't be used as a substitute for the grind of researching through records. (Which I love). It should only be used in addition to.
I've helped research for a friend who didn't know who her grandfather was. DNA helped identify his wider family - but you have to know the techniques of research to be able to pin down and identify him individually and that takes a bit of experience with paperwork anyway. I'd argue to do it properly, DNA is a tool for more advanced research rather than a passing interest otherwise it's really rather meaningless anyway and you won't really understand what the information you've found.
You don't find out about murders and smugglers from DNA! You don't find out about experiences in WW1 from DNA. It doesn't tell you whether they were bakers, spinners, clergy men, soldiers... It just gives you matches and perhaps a tree and little context and certainly no idea whether what other people have shared is accurate or not!
You still should start out by tracking down birth, marriage and death certificates as a starting point then looking on census returns.
In DHs family this revealed that his great grandmother ran off with her husband's cousin - there's other trees on ancestry which don't reflect this because they haven't tracked down these records. DNA would be confusing as they'd be a bunch of matches that don't make sense. The records DID show this up though.
Don't take 'short cuts' do it properly. Then consider the DNA route to fill in gaps / confirm what you already know/ uncover those secrets. It isn't a short cut - it just adds to confusion.
As I say you may need to pay for those few original records if you don't already have them too. (Unless it's a newer record, a digital copy of a birth record is £3 but a marriage certificate is still paper only and is a bit more). Then crack on with censuses.