Downloaded google chrome, now why the heck can't I open firefox?

[Bumperlicious]

Been using google chrome in the hope that it would speed things up (it hasn't think it is my netbook that is slow), but I want to get back onto firefox as the account details for my childcare vouchers are saved on it but I can't open it at all.

Is this to do with Chrome? Can someone tell me how to open firefox without uninstalling chrome, and/or tell me where I can find the password info in firefox as I can't see where it might be?

Thanks

Most browsers (and e-mail apps) seem to want to be the 'default'. Most prompt the user, and I'd have hoped Chrome did, but it's easy to miss a ticked box.

I suggest you use the Start menu and show all programs, look for Mozilla Firefox or Firefox (I set mine to Firefox) and start it. (It might notify you it is not default and ask if it should be... since you've used it more than Chrome, can let it be default for future)

Passwords are stored in Firefox under Security (should be a button marked "Saved Passwords...")

I guess it is less handy on a Notebook as screen space may be limited, but many apps add a 'Quick Launch' shortcut and I expect Firefox has one.

I find it handy to have the shortcuts shown all the time so that with one click {hence the name "Quick Launch"} I can start any of 30 to 40 applications I use frequently.

The 'Quick Launch' toolbar is part of the Taskbar (that shows 'Start', running programs, and the system tray with the clock etc).

I've tried quick launch, the shortcut on my desktop, the shortcut in my start menu. From the c drive - nada!

Oh! If none of those work, it sounds a little more ominous!

I've been in situations where I've installed a newer version (into a new folder, for example, when switching from v2 to v3), and normally Windows will offer you the chance to go seeking the software.

In your case, I'd use Chrome to visit www.getfirefox.com and download the latest version, to install again.

I'm reasonably sure that your passwords and other settings will still be saved - normally when a new version is installed the old settings are not lost... However, I don't know which portions of your settings will be held in the original (possibly now missing / empty) folder, and which are saved in the Windows Registry.

Many applications save things in the registry to prevent the user from bypassing restrictions (eg shareware with a limit of 20 days of use or whatever).

I'll keep my fingers crossed that your settings are still available. Good luck.

Just before you install a new copy...

You mention trying to start it from the C: drive. Presumably that means you've found a folder (under Program Files ?) for Firefox.

If you have a USB stick or similar, can you take a copy, just in case some file(s) are there which hold settings - may as well have a copy 'just in case'.