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Geeky stuff

WHY does my broadband keep freezing/crashing?

10 replies

SolidGoldBrass · 24/02/2010 23:11

It never used to, but I seem to have to reboot about every 10-15 minutes and it's a right PITA.

OP posts:
gaelicsheep · 24/02/2010 23:16

Is it cloudy?

ScreaminEagle · 24/02/2010 23:36

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gaelicsheep · 24/02/2010 23:36

Sorry, it's just that your OP just reminded me of the first/only response of our broadband helpline if we have a problem. Erm, you won the contract to provide satellite broadband in rural Scotland and your system won't work if it's cloudy?!

As for yours, I don't know I'm afraid. Is it all the time or only at peak times?

SolidGoldBrass · 24/02/2010 23:43

PMSL at Gaelicsheep. I used to suggest that my old dial up system went wrong when there were 'pigeons on the line' (and did once suggest to a manager that the reason a computer had exited the building by means of a window might be down to poltergiests).

I suppose it's because the modem is 5 years old. Does that mean I have to harass Virgin Media for a new one (it's theirs, not mine)?

OP posts:
ScreaminEagle · 24/02/2010 23:46

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PamelaTroglodytes · 24/02/2010 23:49

I'm having similar issues at the moment and it's a line fault (that BT are taking forever to fix)

If you call Virgin tomorrow they can go through a couple of checks with you to ascertain if it's a dodgy router or a line problem.

SolidGoldBrass · 25/02/2010 10:48

[complete idiot face] WTF is a router?

OP posts:
WebDude · 25/02/2010 12:11

A router is normally used to connect two networks, determining (by means of IP addresses) which packets of data are intended for the local network (eg if you are copying a file from one PC to another in the same home/ office) and which are meant for the 'remote' network (also called the WAN or Wide Area Network).

For a big business, the WAN might be a network linking offices in different cities. For most of us, the 'WAN' is a link to our ISP and thence to/from the 'internet'.

The router does some important work in tracking which local PCs have made requests to remote network addresses, and then when data comes back, it correctly sends it to the correct local PC.

That might sound easy (compare person A making a call to extension A at some remote service, and person B calls extension B... everything is plain, when an answer comes back, if it came from extension B, it goes to person B locally) but if two or more people in the house use a single website (eg BBC iPlayer or Facebook) then the router has to inspect the data to see which machine needs each packet sent up the line from the ISP...

Sometimes when more than one person uses a Torrent, the number of connections that the router has to track causes it to run out of memory and it may either crash, or act dead and need to be rebooted.

HTH. Perhaps Wikipedia has a shorter (or more technical!) description for anyone who wants another explanation...

ScreaminEagle · 25/02/2010 13:59

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WebDude · 25/02/2010 15:31

however, unless there's something moving the ethernet cable, they generally work 100% or not at all... far prefer them to wireless myself.

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