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Computer won't let me download "unsupported" Clip Art images. Can I make it?

4 replies

Scrumplet · 26/01/2010 23:34

I've found some cool 'png' files on Clip Art Online for a poster I'm putting together in Word. Not realising at the selection stage that they're 'png' files, I just selected them and tried downloading as normal. My computer won't have it - says I'm trying to import unsupported clip types - which is a bummer, as they're really good Clip Art images, IYSWIM - as Clip Art goes. And particularly relevant to what I'm doing.

Is there any way I can make my computer support this kind of file?

Thanks for any tips.

OP posts:
BadgersPaws · 27/01/2010 08:14

So you have the files on your machine and if you double click them they open?

Can you just drag them into the document? What happens then?

Can you confirm what Operating System you're on and which version of Word?

Scrumplet · 27/01/2010 09:36

Thanks for responding, BadgerPaws. I don't seem to be able to download them at all. They don't appear in the Clip Art window - downloading fails. I am using Office 2000 - am wondering if that's the problem.

If they have downloaded, and aren't appearing in the normal Clip Art insertion window, where else would they be?

Thanks.

OP posts:
BadgersPaws · 27/01/2010 10:36

"Clip Art Online" is some sort of web site? Can you give the URL of the picture that you want?

Is there a "download" or "save this picture" link on it?

Or can you right click and save the image you want?

WebDude · 27/01/2010 19:41

Sounds like Office isn't happy with PNG files - browsers cope with them OK, and you have a number of options for changing them to something which Office will accept (either a simple 'copy' and 'paste' off the PC screen, or importing into a paint-type application and then using 'save as' to make a JPG or GIF).

If you can right-click on them (to save file to hard drive) from the web, that will mean that at least you have copied them to your PC.

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