Firstly, I should point out I'm not a geek, so please don't ask me anything techy, this isn't my normal habitat!
I've had McAfee on my laptops for a few years. I've manually renewed the software online (ie I received loads of emails reminding me the account was about to expire, hied me to the site and clicked some buttons, paid with paypal) but after my laptop went down with several viruses, we got it deep-cleaned by a workplace techie, who installed Avast. McAfee was about to expire again in any case.
But no! just a few hours ago, I get an email from them, saying that they've taken £49.99 from my bank account, thank you very much, and now I'm sorted for another year. No warning email, no reminder, nothing. I didn't even know they'd stored my debit details from the last time. After googling, I found a number of angry people who'd been had like this, and while refunds are possible, McAfee seem to make it as hard as possible to get one. I've just initiated this process.
Has anyone else been stung like this? Did anyone else manage to get their money back? Think twice before buying their software online, because this is obviously their scam to continue to get money off you, even after you've changed software providers and think your old agreement has lapsed. Grrrrr.