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PayPal Issue - help!

6 replies

MrsMcJnr · 05/03/2009 11:51

Hi, I need to pay for an item over £500 with my paypal account but it won't let me pay the invoice and is telling me that they are "unable to verify my debit card" I don't get this as it is the only card I use with the account and have been for ages. Also, it is showing my status as "unverified" but I have successfully set up bank funding and cannot see any more steps I can take to verify myself. Can anyone help? I really don't want to lose the double buggy I am trying to pay for thanks. I have sent Paypal a message but haven't had a response yet.

OP posts:
Jux · 05/03/2009 11:57

PayPal drive me nuts for this very reason. They won't let me close my account either, so I'm just ignoring it. Can you contact the seller and tell them you want to pay be credit card. Everyone I've done that with has been absolutely fine with it.

Hate PayPal. Hate them.[HatePayPal]

MrsMcJnr · 05/03/2009 12:33

Thanks for the empathy I am abroad and have specifically transferred the money to my bank account in the UK for this purpose so do really want to pay from there with the protection from Paypal, technology hey!

OP posts:
MrsMcJnr · 05/03/2009 20:38

Bump - anyone have any thoughts?

OP posts:
sarahappymummy · 05/03/2009 20:49

Do you have a friend with a verified paypal account who you could paypal the money to? They could pay for you (given the ebay transaction ID). Paypal changed a while ago, so it is now possible to pay and specify a different delivery address to that of the account holder.

If it was me, I would add a credit card to my paypal account and pay using that. Then, you will get double protection (from paypal and from your credit card, should paypal let you down).

SpeedyMackechnie · 05/03/2009 21:06

Good idea with the credit card but unfortunately the card companies have constantly refused to honour liability as they claim your deal is with paypal and not them.

sarahappymummy · 05/03/2009 21:36

I didn't know that. Sorry for the duff info.

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